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General| Model | BT Home Hub 5 |
|---|---|
| Wireless | Yes |
| USB Ports | 1 x USB 2.0 |
| Firewall | Yes |
| DHCP Server | Yes |
| Ports | 4 x Gigabit Ethernet |
| Wi-Fi Bands | Dual-band (2.4 GHz & 5 GHz) |
| DSL Port | Yes |
Prepare for broadband activation and connect the Hub.
Connect the new Hub 5, power it on, and wait for initial setup.
Connect devices using wireless SSID and password or WPS.
Use Smart Setup for guided device connection and access My BT.
Manage bills, payments, products, and inclusive extras at bt.com/mybt.
Access BT Sport, Wi-fi, Cloud, email, security, and desktop help.
Advise on using wired connections and 5GHz for best wireless speeds.
Step-by-step guide for connecting Apple and Android devices wirelessly.
Tips on Hub placement and reducing interference for better signal strength.
Initial troubleshooting steps including checking power, cables, and restarting the Hub.
Explains the meaning of different power light colours and what they indicate.
Advice on checking if a Hub is truly faulty before returning it to avoid charges.
Lists common issues with broadband and wireless lights and their solutions.
Details status indicators for broadband and wireless lights and troubleshooting steps.
Outlines methods for obtaining support: website, desktop help, chat, and phone.
Contains regulatory declarations, GPL code info, and recycling instructions.
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