Need help?Do you have a question about the BT smart hub and is the answer not in the manual?
Guide to connecting the broadband cable to the Hub and phone socket.
Instructions for connecting the Hub's power cable and turning it on.
Steps to power on the Hub and observe the light changes during setup.
Connecting devices using the Hub's wireless network name and password or WPS.
Guidance for dealing with orange or purple Hub lights indicating connection issues.
Steps to take when the Hub needs help connecting to the internet.
Explanation of different Hub light colours and their meanings.
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