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What numbers can I call using BT Broadband Talk?
• Any number in the UK
• Other BT Broadband Talk customers
• Anywhere in the world
• Any UK mobile number
• All 08 numbers (including 0800/0845/0870)
• Premium rate numbers
• Personalised numbers (some 07 numbers)
• BT directory enquiries 118500/505
• Emergency services
• You cannot call: the operator, non-BT directory enquiries,
101 (non-emergency calls, i.e. Community support and
antisocial behaviour), directory enquiries for disabled
customers, short code numbers such as 150, 151 dial-up
Internet Service Providers and text relay.
What happens when I make emergency calls?
If you make an emergency call to 999 or 112 from your
BT Broadband Talk line, the Hub will automatically use your
standard telephone line.
This is a safety measure to ensure the emergency services
can identify your location, if needed.
The location information obtained is limited to the address
of the BT telephone line.
Important: if there’s a power failure, your BT Hub Phone
and/or DECT cordless phone won’t work. Alternative
arrangements should be made for access to emergency
services. We recommend you maintain your primary
telephone line for contacting emergency services.
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