CONTENTS
INTRODUCTION TO YOUR BT VERSATILITY SYSTEM............................................................9
System description ............................................................................................ 9
System options............................................................................................... 10
BT Contact Details:............................................................................................................... 10
Using this Manual ........................................................................................... 11
Introducing the Featurephones .......................................................................... 13
To adjust how your Featurephone is mounted: ................................................................... 14
Using the Featurephone 'Display': ...................................................................................... 15
How to enter text when programming names or messages ............................................... 16
Using the Programmable Keys / Line Keys.......................................................................... 17
Using the Hands-free Key .................................................................................................... 17
Using the Function Keys....................................................................................................... 18
Expansion Console Extensions ........................................................................... 18
Backlit 'Display'.............................................................................................. 18
GETTING STARTED – BASIC CALL FEATURES ......................................................................19
Making and answering calls............................................................................... 19
To make an external call: ..................................................................................................... 19
To make an internal call....................................................................................................... 19
To call an extension group ................................................................................................... 19
To make a Speed Dial call ................................................................................................... 20
To answer a call.................................................................................................................... 20
Making a call when your phone is ringing .......................................................................... 20
Reseize .................................................................................................................................. 20
Holding and transferring calls ............................................................................ 20
To place an external call on hold......................................................................................... 20
To transfer a call to another Extension................................................................................ 21
To transfer a call to an external number ............................................................................. 21
To make an external consultation call ................................................................................. 21
Deflecting calls............................................................................................... 21
To deflect a call ringing at your Extension .......................................................................... 21
To Forward a call ringing at your Extension to Voicemail: ................................................. 21
Diverting calls ................................................................................................ 22
To divert all calls from your Extension................................................................................. 22
To divert your calls to you while you are at another Extension .......................................... 22
To divert calls when your Extension is busy......................................................................... 23
To cancel a Divert on Busy diversion................................................................................... 23
To divert calls when your Extension does not answer......................................................... 23
To cancel a Divert on No Answer diversion......................................................................... 24
Group Divert.................................................................................................. 25
Setting a group divert from a featurephone ....................................................................... 25
Cancel group divert from featurephone.............................................................................. 25
Group Divert from standard phones.................................................................................... 25
Holding conference calls................................................................................... 25
To hold an Internal Conference ........................................................................................... 25
To hold an External Conference........................................................................................... 26
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