BT Versatility
Owner's Manual
24
• From the Idle Menu, press the Scroll Down Key (Ô) until ‘Divert’ is displayed.
• Select ‘Divert’.
• Select ‘Divert on no answer’.
• Enter an internal number or select the required extension from the list if you want to
divert all your calls to another Extension.
• Enter 9 followed by an external number if you want to divert external calls to an external
number.
• Press ‘Confirm’ to accept the number.
To set a 'Divert on no Answer' from a standard phone the code is '734' followed by the
destination number.
Security Warning: It is possible that an extension may misuse the External Divert facility. The
default setting is that no extension is allowed to set the facility.
Note: If ‘Divert On No Answer’ is enabled on an extension to divert to an external number,
external incoming calls will divert, but internal calls will not.
Note: Diverting an external call to an external number ties up two exchange lines. Such calls
are called trunk-to-trunk calls.
Note: If you have ISDN lines on the switch and subscribe to 'Call Deflection' (a Network Service)
the divert will take effect on the BT Network. This has the advantage of no line being busy on
the switch when the Divert is activated.
To cancel a Divert on No Answer diversion
• From the Idle Menu, press the Scroll Down Key (Ô) until ‘Divert’ is displayed
• Select ‘Divert’.
• A solid diamond indicates a 'Divert' is Set.
• Select ‘Divert on no answer’. The diversion is automatically cancelled and the Display
returns to the Idle Menu.
From a standard telephone, the code is 734.
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