Important 
safety and care 
instructions
Keep for future reference 
Your Hybrid Connect from BT is manufactured to 
comply with European safety standards. Please 
read the following instructions carefully before 
installing and using it.
Installation and location
•   For indoor use only in UK
•   Position all parts, including power adapters 
away from heat and sun (e.g. away from 
radiators, window sill or other electrical 
equipment which can get hot)
•   Keep area ventilated (e.g. don’t put in 
cupboards or back of sofas) and don’t block 
any vents with objects or thick carpets
•   Keep device and cables out of young  
children’s reach
•   Only use power adapters provided by BT for 
this specific device; contact our helpdesk if you 
need a replacement
•   Electronic devices hate liquids; don’t place 
devices and power adapters in damp areas or 
near sources of water or splashes
•   This device uses wireless technology; check 
before using or installing where restrictions 
may apply such as in hospitals
•   Product may cause scratches or marks if 
placed on fragile surfaces (e.g. veneered wood 
or delicate fabrics); place on a mat if required
•   Don’t use near flammable substances or in a 
flammable atmosphere (e.g. warehouse or 
garage)
•   Designed for use at room temperatures 
between 0 and 40°C 
Care and maintenance
•   Treat all parts with care; no shock or vibration, 
and don’t pull or twist any cables
•   Regularly check your product for damage to 
ensure small parts aren’t exposed
•   Dust with a soft dry cloth; no water  
or solvent
•   Regularly check that objects don’t cover 
any parts or any vents which could cause 
overheating
•   When not in use, store in a dry place and away 
from extreme heat or cold 
Warnings
•   If any parts of your product, power adapters or 
any cables appear damaged, discontinue use 
immediately. Switch off your electrical socket 
if it is safe to do so and contact  
our helpdesk. 
•   Don’t try to open your device or power 
adapters. There are no serviceable parts and 
you risk an electrical shock.
•   This device has been evaluated for and shown 
to be compliant with European Guidelines 
when installed and operated with a minimum 
distance of 20cm between the unit and your 
body
•   If you’ve got a pacemaker please check with 
your doctor before installation
Disposing of your old electrical and  
electronic equipment
The Government has a legal requirement to 
minimise the unsorted waste disposal of electrical 
and electronic equipment and to maximise its 
separate collection and environmentally sound 
management.  The symbol shown here 
and on a product, means you shouldn’t 
throw it in your normal rubbish at the 
end of its working life.
This product may contain substances that could 
be harmful to people or the environment if it’s 
not recycled correctly. Check with your retailer 
to find out how to recycle your old equipment, 
or if you’ve bought something from us that has 
the crossed out wheelie bin symbol on it and it’s 
similar to the kit you don’t need any more, you 
can send us your old kit and we’ll get rid of it in an 
environmentally friendly way. Here’s the address:  
WEEE Take Back Scheme, BT Returns, BT DF, 
Darlington Road, Northallerton DL6 7ZY.
Website address: bt.com/weee
We’re not responsible for the costs of returning 
items. If you don’t wish to return kit to us, lots 
of electronics shops have their own ‘take back’ 
schemes where you can recycle very small 
electrical and electronic goods. If you’re a 
household user, you can also take it to your local 
recycling centre – go to www.recyclenow.com to 
find the one nearest to you.  Please dispose of this 
carefully and help to protect our planet.
Other information
The Hybrid Connect contains code that is 
covered by the GNU General Public License 
(GPL). In accordance with the GPL, BT has made 
the relevant code available for download 
at bt.com/help/gplcode
Equipment nameplate and markings can be 
found on the base of your Hybrid Connect.
Radio Equipment Directive Declaration of 
Conformity and Power Efficiency Info
Hereby, British Telecommunications plc 
declares that the radio equipment type Hybrid 
Connect (model number LRDD6391BF-SA) is 
in compliance with Directive 2014/53/EU. The 
full text of the EU declaration of conformity and 
power efficiency information is available at: 
bt.com/help/hybridconnect
Restrictions
Operations in the 5.15-5.35GHz band 
are restricted to indoor usage only.
BE BG CZ DK DE
EE IE EL ES FR
HR IT CY LV LT
LU HU MT NL AT
PL PT RO SI SK
FI SE UK NO IS
LI CH TR
Radio transmission information
Frequency range  
(GHz)
Max power in 
the range (dBm)
5.15 - 5.25 23
5.25 – 5.35 23
5.470 – 5.725 30
LTE Bands 1/3/7/20/38 <23 dBM
 
Apple and the Apple logo are trademarks of 
Apple Inc., registered in the U.S. and other 
countries. App Store is a service mark of Apple 
Inc. Google Play and the Google Play logo are 
trademarks of Google Inc.
App is compatible with iOS 9.0 and above, 
Android 6 and above.
Available in other formats including braille, large 
print or audio CD. If you would like a copy, please 
call 0800 800 150*.
Hybrid 
Connect
User guide
British Telecommunications plc, 81 Newgate St, London, EC1A 7AJ, UK. 
© British Telecommunications plc 2020. Registered in England no 1800000.
Important 
safety and care 
instructions
Keep for future reference 
Your Hybrid Connect from BT is manufactured to 
comply with European safety standards. Please 
read the following instructions carefully before 
installing and using it.
Installation and location
•   For indoor use only in UK
•   Position all parts, including power adapters 
away from heat and sun (e.g. away from 
radiators, window sill or other electrical 
equipment which can get hot)
•   Keep area ventilated (e.g. don’t put in 
cupboards or back of sofas) and don’t block 
any vents with objects or thick carpets
•   Keep device and cables out of young  
children’s reach
•   Only use power adapters provided by BT for 
this specific device; contact our helpdesk if you 
need a replacement
•   Electronic devices hate liquids; don’t place 
devices and power adapters in damp areas or 
near sources of water or splashes
•   This device uses wireless technology; check 
before using or installing where restrictions 
may apply such as in hospitals
•   Product may cause scratches or marks if 
placed on fragile surfaces (e.g. veneered wood 
or delicate fabrics); place on a mat if required
•   Don’t use near flammable substances or in a 
flammable atmosphere (e.g. warehouse or 
garage)
•   Designed for use at room temperatures 
between 0 and 40°C 
Care and maintenance
•   Treat all parts with care; no shock or vibration, 
and don’t pull or twist any cables
•   Regularly check your product for damage to 
ensure small parts aren’t exposed
•   Dust with a soft dry cloth; no water  
or solvent
•   Regularly check that objects don’t cover 
any parts or any vents which could cause 
overheating
•   When not in use, store in a dry place and away 
from extreme heat or cold 
Warnings
•   If any parts of your product, power adapters or 
any cables appear damaged, discontinue use 
immediately. Switch off your electrical socket 
if it is safe to do so and contact  
our helpdesk. 
•   Don’t try to open your device or power 
adapters. There are no serviceable parts and 
you risk an electrical shock.
•   This device has been evaluated for and shown 
to be compliant with European Guidelines 
when installed and operated with a minimum 
distance of 20cm between the unit and your 
body
•   If you’ve got a pacemaker please check with 
your doctor before installation
Disposing of your old electrical and  
electronic equipment
The Government has a legal requirement to 
minimise the unsorted waste disposal of electrical 
and electronic equipment and to maximise its 
separate collection and environmentally sound 
management.  The symbol shown here 
and on a product, means you shouldn’t 
throw it in your normal rubbish at the 
end of its working life.
This product may contain substances that could 
be harmful to people or the environment if it’s 
not recycled correctly. Check with your retailer 
to find out how to recycle your old equipment, 
or if you’ve bought something from us that has 
the crossed out wheelie bin symbol on it and it’s 
similar to the kit you don’t need any more, you 
can send us your old kit and we’ll get rid of it in an 
environmentally friendly way. Here’s the address:  
WEEE Take Back Scheme, BT Returns, BT DF, 
Darlington Road, Northallerton DL6 7ZY.
Website address: bt.com/weee
We’re not responsible for the costs of returning 
items. If you don’t wish to return kit to us, lots 
of electronics shops have their own ‘take back’ 
schemes where you can recycle very small 
electrical and electronic goods. If you’re a 
household user, you can also take it to your local 
recycling centre – go to www.recyclenow.com to 
find the one nearest to you.  Please dispose of this 
carefully and help to protect our planet.
Other information
The Hybrid Connect contains code that is 
covered by the GNU General Public License 
(GPL). In accordance with the GPL, BT has made 
the relevant code available for download 
at bt.com/help/gplcode
Equipment nameplate and markings can be 
found on the base of your Hybrid Connect.
Radio Equipment Directive Declaration of 
Conformity and Power Efficiency Info
Hereby, British Telecommunications plc 
declares that the radio equipment type Hybrid 
Connect (model number LRDD6391BF-SA) is 
in compliance with Directive 2014/53/EU. The 
full text of the EU declaration of conformity and 
power efficiency information is available at: 
bt.com/help/hybridconnect
Restrictions
Operations in the 5.15-5.35GHz band 
are restricted to indoor usage only.
BE BG CZ DK DE
EE IE EL ES FR
HR IT CY LV LT
LU HU MT NL AT
PL PT RO SI SK
FI SE UK NO IS
LI CH TR
Radio transmission information
Frequency range  
(GHz)
Max power in 
the range (dBm)
5.15 - 5.25 23
5.25 – 5.35 23
5.470 – 5.725 30
LTE Bands 1/3/7/20/38 <23 dBM
 
Apple and the Apple logo are trademarks of 
Apple Inc., registered in the U.S. and other 
countries. App Store is a service mark of Apple 
Inc. Google Play and the Google Play logo are 
trademarks of Google Inc.
App is compatible with iOS 9.0 and above, 
Android 6 and above.
Available in other formats including braille, large 
print or audio CD. If you would like a copy, please 
call 0800 800 150*.
Hybrid 
Connect
User guide
British Telecommunications plc, 81 Newgate St, London, EC1A 7AJ, UK. 
© British Telecommunications plc 2020. Registered in England no 1800000.