Getting to Know Your Lucerne
20
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My GMLink
1-800-252-1112
TTY Users: 1-888-889-2438
As the proud owner of a new Buick vehicle,
you are automatically enrolled in the Buick
Roadside Assistance program. This value-
added service is intended to provide you
with peace of mind as you drive in the city
or travel the open road.
Buick’s Roadside Assistance toll-free num-
ber is staffed by a team of technically
trained advisors, who are available 24
hours a day, 365 days a year. The advisors
can provide minor repair information or
make arrangements to tow your vehicle to
the nearest Buick dealer.
Buick will provide the following services for
4 years/50,000 miles at no expense to you:
• Fuel delivery
• Lockout service (identification required)
• Tow to nearest dealership for
warranty service
• Flat tire assistance
• Jump starts
In many instances, mechanical failures are
covered under Buick’s comprehensive war-
ranty. However, when other services are uti-
lized, our advisors will explain any payment
obligations you might incur.
For prompt and efficient assistance when
calling, please provide the following infor-
mation to the advisor:
The Buick Owner Center at My GMLink is a
complimentary service for Buick owners, a
one-stop resource to enhance your Buick
ownership experience. Exclusive member
benefits include online service reminders,
vehicle maintenance tips, online owner
manual, special privileges and more. Sign
up today at www.mygmlink.com.
• Location of the vehicle
• Telephone number and your location
• Vehicle model, year and color
• Vehicle mileage
• Vehicle Identification Number (VIN)
• Vehicle license plate number
Buick reserves the right to limit services or
reimbursement to an owner or driver when,
in Buick’s judgment, the claims become
excessive in frequency or type of occurrence.
Roadside Assistance and OnStar
Press the blue OnStar button and the
vehicle will send your current GPS location
to an OnStar Advisor who will speak to you,
assess your problem, contact Roadside
Assistance and relay your exact location
so you will get the help you need.
Certain restrictions, precautions and safety procedures apply to your vehicle. Please read your Owner
Manual for complete instructions. All information contained herein is based on information available at
the time of printing and is subject to change without notice. Copyright 2005 by GM Corp.
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OWNER INFORMATION
Roadside Assistance
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