Product support
Help is always at hand
Product support
36
Troubleshooting
1.Washing Machine does not operate?
Check if the door is closed tightly, power plug is inserted well and then
press start/pause button.
2.Washing Machine does not receive water?
Check if the water tap is opened and clean the filters of water inlet hose.
3.Washing Machine is not draining water?
Check the drain hose and clean pump filter.
4. Washing Machine is vibrating?
Check if the feet are adjusted well and make sure transportation screws
are removed.
5. The washing result is poor?
Select suitable program and use more detergent.
6. No water is seen in the drum during washing?
No failure. The water is in the lower part of the drum.
7. There are residues of detergent on the clothes?
Some detergents contain ingredients which are not soluble in water and which
may form white stains on your clothes. Please adjust your machine, carry out an
additional rinse, or eliminate the stains after drying, with a brush.
8. There are grey stains on the clothes?
These stains may be caused by oil, cream or ointment. In the next washing
operation, use the maximum detergent amount declared by the detergent
producer.