Daytime images or video appear dark
Make sure that the camera is not aimed at the sun or other light sources during the
day.
Night images or video appear bright
Make sure that the camera is aimed at your intended target area within 45’ (14m)
of the camera.
In cases where the subject is closer than 10’ (3m) of the camera, some images
may appear too bright.
Daytime images or video appear bright
Make sure that the camera is not aimed at the sun or other light sources during the
day.
Red/Green Images
Under certain lighting conditions, the sensor can become confused resulting in
poor color images.
If this is seen on a consistent basis, then the sensor may need servicing. Please
contact our customer service.
Short Video Clips—not recording to the length set
Check to make sure that the SD card is not full.
Make sure that the camera has good batteries in it. Near the end of the battery life,
the camera may choose to record shorter video clips to conserve power.
My unit is not writing images to the SD card?
If your unit is not writing images to the SD card please send the unit into the repair center
for a technician to review. Click the 'more info' button below for instructions on returning
product.
On some trail cams what is the Day Time Setting?
This setting allows you to tell the trail camera what your day light hours in your area are.
This on some models determines when it will use the LED’s for a light source versus the
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