cable matters 101065 - User Manual

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3-Port Mini DisplayPort

1.4 MST

Multi-Monitor Hub

Customer Support and Contact Information

Cable Matters offers lifetime technical support as an integral part of our

commitment to provide industry leading solutions. Email us with any questions

at support@cablematters.com.

Warranty Information

This product is backed by a limited one-year warranty. Cable Matters warrants

its products against defects in materials and workmanship for the periods

noted, following the initial date of purchase. During this period, the products

may be returned for repair or replaced with equivalent products at our

discretion. The warranty covers parts and labor costs only. Cable Matters does

not warrant its products from defects or damages arising from misuse, abuse,

alteration, or normal wear and tear.

Limitation of Liability

In no event shall Cable Matters Inc. (including their officers, directors,

employees or agents) be liable for any damages (whether direct or indirect,

special, punitive, incidental, consequential, or otherwise), loss of profits, loss of

business, or any pecuniary loss, arising out of, or related to the use of this

product exceeding the actual price paid for the product. Some states do not

allow the exclusion or limitation of incidental or consequential damages. If such

laws apply, the limitations or exclusions contained in this statement may not

apply to you.

FCC Compliance Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the

following two conditions: 1) This device must not cause harmful interference,

and 2) this device must accept any interference received, including interference

that may cause undesired operation.

Cable Matters

is a registered trademark or trademark of Cable Matters Inc. All

rights reserved. All other trademarks are the property of their respective

owners.

www.cablematters.com

101065

Magnetic

Mount

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The Cable Matters 3-Port Mini DisplayPort™ 1.4 MST Multi-Monitor Hub (Model 101065) is a versatile device designed to expand a single Mini DisplayPort or DisplayPort 1.4 output from a computer into multiple display outputs, enabling a multi-monitor setup. This hub is ideal for users who need to extend or mirror their desktop across several screens for enhanced productivity, gaming, or professional applications.

Function Description

The primary function of this hub is to facilitate a multi-monitor setup using Multi-Stream Transport (MST) technology. It takes a single Mini DisplayPort 1.4 or DisplayPort 1.4 input from a host computer and provides three video outputs: two DisplayPort ports and one HDMI port. This allows users to connect up to three external monitors simultaneously. The hub supports both extended and mirrored display modes, giving users flexibility in how they configure their workspace. The inclusion of a DisplayPort male to Mini DisplayPort female adapter ensures compatibility with computers that have a full-size DisplayPort output, making the hub adaptable to various host systems. An optional USB-C power input, with an included USB-A to USB-C charging cable, can be used to provide additional power if the host system's DisplayPort output does not supply sufficient power, ensuring stable operation, especially with high-resolution displays or longer cable runs.

Important Technical Specifications

Host Connector: Mini DisplayPort. An included adapter allows connection to a full-size DisplayPort.
Monitor Ports:
- Monitor Port 1: DisplayPort
- Monitor Port 2: DisplayPort
- Monitor Port 3: HDMI
DisplayPort Version: Supports DisplayPort 1.4, enabling high resolutions and refresh rates.
HDMI Version: Supports HDMI 2.0.
LED Indicator: Blue status LED, which is solid when operating correctly and blinks to indicate an error.
Power: Optional USB-C power input. A USB-A to USB-C charging cable is included.
OS Compatibility: Compatible with Windows and Linux operating systems.
Warranty: Limited One-Year.
Computer Host System Requirements (for maximum video resolution rate):
- Video graphics card support for 3 external monitors.
- Mini DisplayPort 1.4 port or DisplayPort 1.4 port on the computer.
- Optional USB-C power with a USB-A to USB-C cable (Included).
- DisplayPort 1.4 cable up to 15 feet.
- HDMI 2.0 cable up to 15 feet.

Usage Features

The hub is designed for ease of use with several practical features:

Magnetic Mount: A notable physical feature is the magnetic mount, which allows the hub to be conveniently attached to metal surfaces, helping to keep the workspace tidy and organized.
Simple Installation: The installation process is straightforward:
1. Power on the host computer and all displays.
2. If the computer has a DisplayPort, connect the included DisplayPort to mini DisplayPort adapter to the MST Hub.
3. Connect the MST Hub to the computer.
4. (Optional) Connect the USB-C power cable to a wall charger or computer's USB port.
5. Connect DisplayPort and HDMI cables from the monitors to the Hub.
6. Set the video resolution for each monitor in Windows.
7. Choose to Mirror or Extend the host screen.
Reset Button: Located on the rear panel, a reset button is provided to quickly resolve issues such as screen flickering or freezing, enhancing user convenience and troubleshooting.
Flexible Connectivity: With two DisplayPort outputs and one HDMI output, the hub offers flexibility in connecting various types of monitors, accommodating different display interfaces commonly found in modern setups.
Optional Power: The ability to provide optional USB-C power ensures stable performance, especially when driving multiple high-resolution displays or when the host device's DisplayPort output cannot supply sufficient power.

Maintenance Features

While the device itself requires minimal maintenance, the manual provides troubleshooting tips and warranty information to assist users:

Troubleshooting Tips:
- LED Status Check: Users are advised to check if the blue LED is lit solid; a blinking LED indicates an error, which can help in initial diagnosis.
- Reset Button: The physical reset button is a key maintenance feature for quickly addressing display issues like flickering or freezing without needing to restart the entire system.
- Power Connection: Ensuring the USB-A to USB-C charging cable is connected to a computer USB port or a USB charger is crucial for stable operation, especially if display issues arise.
- Resolution Adjustment: Trying a lower video resolution for each monitor can help resolve display problems, particularly if the system or cables are struggling to maintain a high-resolution signal.
- Laptop Lid: Closing the lid on a connected laptop is suggested as a troubleshooting step, as some laptops may behave differently with external displays when the lid is open.
- Online Knowledge Base: For more in-depth troubleshooting, users are directed to kb.cablematters.com to search for "101065," providing access to a comprehensive knowledge base.
Warranty: The product comes with a limited one-year warranty, covering defects in materials and workmanship from the initial date of purchase. This allows for repair or replacement of the product if issues arise within the warranty period, provided they are not due to misuse, abuse, alteration, or normal wear and tear.
Customer Support: Cable Matters offers lifetime technical support via support@cablematters.com, ensuring users can get assistance with any questions or issues they encounter with the product.
FCC Compliance: The device complies with FCC Rules (Part 15), indicating it is designed to operate without causing harmful interference and to accept any interference received, which is important for reliable operation in various environments.
Safety Notice: A critical maintenance and safety note warns that the adapter contains a magnet that could interfere with pacemakers or other electronic medical devices. Users are advised to consult their physician or medical device manufacturer about the required minimum safe distance between magnets and their medical device.

In summary, the Cable Matters 3-Port Mini DisplayPort™ 1.4 MST Multi-Monitor Hub is a robust and user-friendly solution for expanding display capabilities, offering high-performance specifications, practical features like a magnetic mount and reset button, and comprehensive support resources.

cable matters 101065 Specifications

General

Brand	cable matters
Model	101065
Category	Switch
Language	English

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