Customer Assistance and Information ....... 488
Customer Satisfaction Procedure ............... 488
Online Owner Center ................................. 490
Customer Assistance for Text
Telephone (TTY) Users .......................... 491
Customer Assistance Offices ..................... 491
GM Mobility Reimbursement Program ........ 492
Roadside Service ...................................... 493
Courtesy Transportation ............................. 496
Vehicle Data Collection and Event
Data Recorders ...................................... 498
Collision Damage Repair ........................... 500
Reporting Safety Defects ............................ 504
Reporting Safety Defects to the
United States Government ..................... 504
Reporting Safety Defects to the
Canadian Government ............................ 504
Reporting Safety Defects to
General Motors ...................................... 505
Service Publications Ordering Information .... 505
Section 7 Customer Assistance Information
487
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