Trouble - shooting
Q1: Why does the AC receiver does not work?
A1: If the AC receiver does not work, the following are possible
causes:
① The battery in the transmitter may be run down, please replace
the battery.
② The battery may be inserted the wrong way round, polarity
reversed. Please insert the battery correctly, but be aware the
reverse polarity may damage the unit.
③ Ensure that the AC receiver is switched on at the mains.
④ Check that neither the transmitter nor the receiver are near
possible sources of electrical interference, such as a power adapter,
or other wireless devices.The range will be reduced by obstacles
such as walls, although this will have been checked during setup.
⑥ Check that nothing, particularly a metal object, has been placed
between the transmitter and the receiver. You may need to reposition
the AC receiver.
Q2: After receiving the package, do l need to pair the transmitter
and receiver myself?
A2: This product has been paired at the factory and can be used
directly without re-coding. If you want to change the button's default
ringtone, you need to clear the pairing and then re-pair
Q3: Can I wear the transmitter in the shower?
A3: We recommend adding a wall-mounted or pendant transmitter
next to the bathtub or toilet within easy reach. Acceptable for Meal/
Soup Splash, but is not recommended to be worn in the shower.
Q4: Can I purchase multiple sets and pair them together?
A4: Easily Expandable:
① One transmitter can be paired with 20 receivers;
② One receiver can be paired with 55 transmitters;
③ Other models of CallToU receivers and Buttons can also be working
together;
④ For more information please refer to our customer service.
To Next Page
Loading...