EasyManua.ls Logo

Callware Technologies UC User Manual

Default Icon
33 pages
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Page #1 background imageLoading...
Page #1 background image
Callegra .UC Telephone Guide
Question and Answer IconNeed help?

Do you have a question about the Callware Technologies UC and is the answer not in the manual?

Callware Technologies UC Specifications

General IconGeneral
BrandCallware Technologies
ModelUC
CategoryTelephone System
LanguageEnglish

Summary

Welcome and System Overview

Your Personal System Configuration

Explanation of how the system is personalized for individual users based on administrator setup.

Access Mailboxes

Access Mailbox from an Outside Line

Steps to access voicemail from outside the company line, including using the main number.

Access Mailbox from Direct Line

Steps to access voicemail directly from a dedicated line.

Access Mailbox from an Inside Line

Steps to access voicemail from an internal company line.

Leave Message without Ringing Extension

Procedure to leave a message that bypasses the extension ringing.

Play and Manage Voice Messages

Play Messages

Instructions for playing new or saved voice messages from the mailbox.

Save Messages

Steps to save a received voice message for later access.

Record and Send Messages

Make a Message

Guide on creating and sending new voice messages to recipients.

Use Message Delivery Options

Options for delivering recorded messages, such as forwarding or discarding.

Forward Messages

Forward a Message

How to forward messages to other mailboxes or distribution lists.

Reply to Messages

Reply to or Answer a Message

Steps to reply to messages or answer them directly.

Reply to a Message with a Live Call

Procedure for replying to a message by transferring to the sender.

Set Message Addressing Options

Set Message Addressing Options

Configuring options like Return Receipt and Future Delivery for messages.

Use Email Features

Find out Number of Email Messages

How to check the count of existing or new email messages.

Listen to Email Messages

Instructions for listening to email messages from a telephone.

Save and Delete Email Messages

Steps to save or delete email messages from the telephone.

Use Fax Features

Retrieve a Fax

Steps to retrieve new or saved faxes.

Forward a Fax to Another Mailbox

How to forward a fax copy to another mailbox.

Send Fax to Machine/Modem

Send Fax to Machine/Modem

Instructions for sending faxes to a fax machine or modem.

Change Mailbox Setup Options

Change Greetings

Guide on recording and changing your mailbox greeting.

Change Passcode

Steps to change your personal voicemail passcode.

Manage Mailbox Settings

Change Mailbox Name

How to rename your voicemail mailbox.

Change Your Extension

Procedure to change your telephone extension number.

Assign Call Routing Options

Setting up keys to route callers to other mailboxes.

Set up Wakeup Calls

Activate/Deactivate the Wakeup Call Plan

How to activate or deactivate a scheduled wakeup call plan.

Manage Wakeup Call Details

Edit/Play Wakeup Number

Procedure to edit or play a wakeup call number.

Edit/Play Wakeup Time

Procedure to edit or play a wakeup call time.

Set Notification Calls

Activate/Deactivate a Notification Plan

How to activate or deactivate a notification plan for new messages.

Manage Notification Settings

Change Notification Phone/Pager Number

Modifying the phone or pager number for notifications.

Reschedule the Notification Time

Changing the start and end times for notification plans.

Receive Notifications

System behavior when answering a notification call and entering passcode.

Use Distribution Lists

Create or Edit Distribution List

Steps to create or modify a distribution list.

Listen to a Distribution List Member List

How to play the names and numbers contained in a distribution list.

Use Speed Dial

Play, Delete, or Add/Edit Index Number

Managing speed dial entries: play, delete, add, or edit.

Use Speed Dial Numbers

Procedure to dial using a speed dial number.

Restore Deleted Messages

Restore Deleted Messages

Steps to retrieve messages that have been previously deleted.

Install Desktop Clients

CallegraINBOX for Outlook

Guide for installing and setting up the Outlook client.

CallegraWEB

Instructions for accessing voice/fax messages via the web client.

CallegraFAX Print Driver

Information on installing the print driver for sending faxes.