CAN ICT250 - Purchase Transaction Procedures; Swipe and EMV with PIN;Signature; Contactless Purchases (under $100); Contactless Purchases (over $100)

Quick Merchant Operator Guide – ICT250 Page 3
Purchase – Swipe and EMV with PIN/Signature
1. Initiate a purchase transaction on the POS
2. If tipping enabled, enter tip and press [OK] or to bypass just press [OK]
3. Swipe or insert the card
4. Select the account by pressing the function keys below the CHQ, SAV, CR text
5. Enter PIN or press [OK] for signature (Note: signature is only for credit transactions)
6. Wait for processing to be completed
7. Remove card when prompted by the terminal
8. Verify signature if it is a signature transaction. Press [YES] to approve or [NO] to decline
9. Transaction is approved and merchant copy of the receipt is printed
10. Press [YES] to print customer copy or [NO] to suppress
Purchase – Contactless (total purchase amount less than $100)
1. Initiate a Purchase transaction on the POS
2. If tipping enabled, enter tip and press [OK] or to bypass just press [OK]
3. Tap card on the contactless reader once “Present Card” sign is displayed
4. Transaction is approved
Purchase - Contactless (total purchase amount above $100)
1. Initiate a Purchase transaction on the POS
2. If tipping enabled, enter tip and press [OK] or to bypass just press [OK]
3. Tap card on the contactless reader once “Present Card” sign is displayed
4. Enter PIN and press [OK]
5. Transaction is approved
Note:
For contactless transactions, the merchant receipt will only be printed if a signature is required (based
on the terminal and contactless card processing rules). A customer copy or a duplicate receipt may be
printed on request.
Purchase – Manual Entry (Damaged Card)
1. Initiate a purchase transaction on the POS
2. If tipping enabled, enter tip and press [OK] or to bypass just press [OK]
3. Press [Func] on the keypad
4. Key in the card number on the keypad and press [OK]
5. Enter the card expiry date and press [OK]
6. Enter the CCV and press [OK]
7. Transaction type defaults to credit, press [OK]
8. Wait for processing to be completed
9. Verify signature on printed merchant receipt, press [YES] to approve or [NO] to decline
10. Transaction is approved and customer copy of receipt is printed