CAN ICT250 - User Manual

CBA2955 300415
Quick Merchant Operator Guide – ICT250
ICT250 Terminal Features
PRINTER PAPER door
ALPHANUMERIC keys
MENU button
Red CANCEL button
Yellow CLEAR button
INTEGRATED
CONTACTLESS reader
MAGNETIC STRIP reader
Yellow OPTION buttons
Blue FUNCTION button
Green OK button
SMART CARD (CHIP) reader
Note: The first three yellow option buttons will be used as the ‘Cheque’, ‘Savings’ and ‘Credit’ keys. The
fourth soft key will not be used.
During Idle state, only the [Menu] and [Func] buttons are operable. Pressing either button will open the
Main Functions Menu.
Key functions
Power ON/OFF
To POWER ON, plug the terminal’s external power cable in and it will power up automatically. To REBOOT,
hold down both the [FUNC] and [CLEAR] keys on the terminal at the same time. To POWER OFF, unplug
the terminal’s external power cable.
Terminal Functions Menu
1. Press the [MENU] key
2. Press [1] to enter the EFTPOS menu
3. Press [2] to enter the TERMINAL menu
4. Press [4] to enter the PCEFTPOS menu

Summary

Key Functions Overview

Power On;Off and Reboot

Instructions for powering the terminal on, off, and rebooting it using specific key combinations.

Terminal Functions Menu Navigation

Steps to access different functional menus like EFTPOS, Terminal, and PCEFTPOS via the main menu.

Purchase Transaction Procedures

Swipe and EMV with PIN;Signature

Step-by-step guide for processing chip and swipe card transactions with PIN or signature.

Contactless Purchases (under $100)

Procedure for contactless transactions with a purchase amount less than $100.

Contactless Purchases (over $100)

Procedure for contactless transactions with a purchase amount above $100, requiring PIN.

Manual Entry (Damaged Card)

Transaction Operations and Security

Tipping Procedures

Refund Process

Steps to initiate and complete a refund transaction, including password entry.

MOTO Transactions

Error Messages and Training Mode

Common Terminal Error Messages

List of common error codes, their descriptions, and recommended next steps for resolution.

Training Mode Instructions

CAN ICT250 Specifications

General

Brand	CAN
Model	ICT250
Category	Payment Terminal
Language	English