Quick Merchant Operator Guide – ICT250 Page 9
Support
For support, please call the dedicated CBA merchant helpdesk on 1800 022 966, 24 hours a day,
7 days a week.
When calling the Helpdesk, please make sure you have the following information ready:
Terminal ID (located at the top of your merchant receipt)
Trading name
Trading address
Trading phone number.
For authorisations on all over floor limit manual debit card transactions, please call 1800 813 700.
For authorisations on all over floor limit manual credit card transactions, please call 13 26 36.
For stationery orders please visit https://eftposstationery.evolveshop.com.au or call 1800 230 177.
For more information on EFTPOS Integrated terminals and other CBA merchant services, please visit
http://www.commbank.com.au/business/merchant-services/default.aspx
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