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Cannon CANTERBURY FREESTANDING - User Manual

Cannon CANTERBURY FREESTANDING
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Cannon
This heater is approved for use with Natural and Propane gases.
Please leave instructions with the owner
USER INSTRUCTIONS
INSTALLATION INSTRUCTIONS
SERVICE INSTRUCTIONS
CANTERBURY
FREESTANDING MODELS
24
Part No: F2902
Revision (D) - 2009
Cannon
Wiring diagram
For service to this appliance
For service to this appliance or spare parts please contact the
CANNON distributer:
Sampford IXL (spare parts)
52 - 70 Sparks Avenue
Fairfield, Vic, 3078
Phone: 1300 727 421
Fax: 1300 727 425
email: service @sampfordixl.com.au
Data label
Date installed: ......................................................
Compliance Certificate No: ...................................

Questions and Answers

  • D
    David BrownAug 15, 2025
    Why does my Cannon CANTERBURY FREESTANDING ignite then extinguish?
    • T
      Thomas ContrerasAug 15, 2025
      If your Cannon Indoor Fireplace sparks, ignites on a low flame, and then extinguishes after 10 seconds, ensure the wall socket has the correct polarity and avoid using an extension cord. Also, verify the sense electrode is in the flame and that the appliance is correctly earthed, checking for a resistance of 0.1 ohms between the earth pin and an unpainted part of the appliance.
  • M
    melissajonesAug 18, 2025
    How to fix no ignition on Cannon CANTERBURY FREESTANDING Indoor Fireplace?
    • A
      Ann Shaffer PhDAug 18, 2025
      If your Cannon Indoor Fireplace is not igniting, check the 240 volts power to the heater in the incoming plug connector. Verify the operation of the room circulating fan; a malfunctioning fan can cause the fan pressure switch to prevent the heater from functioning. Also, check the operation of the fan pressure switch itself, ensuring it energizes to allow the ignition sequence when the room circulation fan is operating.
  • N
    Nicole BowenAug 21, 2025
    How to troubleshoot no gas to burner in Cannon CANTERBURY FREESTANDING Indoor Fireplace?
    • E
      Eric ButlerAug 22, 2025
      If there's no gas reaching the burner in your Cannon Indoor Fireplace, the gas valve should open at the same time as the igniter sparks. If this doesn't happen, check the solenoid coils for continuity. Also, check that the gas pressure is present at the test point when the spark is being generated, and ensure there is gas to the inlet of the gas control.
  • K
    Kerri NicholsAug 25, 2025
    Why does the fuse keep blowing in my Cannon CANTERBURY FREESTANDING?
    • D
      Deanna WilcoxAug 25, 2025
      If the fuse in your Cannon Indoor Fireplace keeps blowing, inspect the solenoid coils for signs of shorting. Also, check the fan and its wiring for any short circuits.
  • A
    afuentesAug 28, 2025
    What to check if Cannon Indoor Fireplace won't operate after module reset?
    • B
      Brittany KempAug 28, 2025
      If your Cannon Indoor Fireplace still isn't operating after resetting the module, check the external 2-A fuse in the loom.
  • S
    Scott PriceAug 31, 2025
    What to do if Cannon CANTERBURY FREESTANDING Indoor Fireplace is not producing a spark?
    • T
      Tom WhiteAug 31, 2025
      If your Cannon Indoor Fireplace isn't sparking, check that the spark lead is connected into the module. Also, check the continuity of the HT cable. Ensure there is no short circuit to earth and that the spark gap is correct. As a positive check, use a jumper wire to connect one end to earth and hold the other end with insulated pliers 4mm from the spark generator on the module. If there is no spark to earth, replace the module.
  • L
    Lisa FordSep 4, 2025
    What to do if Cannon CANTERBURY FREESTANDING is not operating after checking the fuse?
    • T
      Timothy BakerSep 4, 2025
      If the fuse is okay and your Cannon Indoor Fireplace is still not operating, check that all other connections are in place. If the connections are correct, the ignition electrode should spark when the gas control solenoid valves open. The spark electrode will then activate for up to 10 seconds until the flame is established.
  • S
    Stephanie HollandSep 7, 2025
    How to confirm spark on Cannon CANTERBURY FREESTANDING?
    • A
      Allison WhiteSep 7, 2025
      To ensure a spark is produced when your Cannon Indoor Fireplace is turned on, confirm that the spark is present between the electrode and burner. The spark gap should be 4 - 6mm.
  • J
    Jennifer HartmanSep 12, 2025
    What to check if spark is not at burner on Cannon CANTERBURY FREESTANDING Indoor Fireplace?
    • T
      Tiffany AlvaradoSep 12, 2025
      If the spark on your Cannon Indoor Fireplace is being produced but not at the burner, inspect the spark ceramic insulator for signs of cracks.

Summary

Warranty

Distributor Information

Details regarding the appliance distributor and contact information.

Safety Warnings and Precautions

Gas Leak Safety Procedure

Step-by-step instructions on what to do if a gas leak is detected.

General Safety Precautions

Important warnings regarding installation, operation, and proximity to flammable materials.

Compliance with Safety Standards

Lists the Australian standards the appliance complies with.

User Operating Instructions

Heater Operation Guide

Step-by-step guide for turning the heater on, off, and adjusting settings.

Expected Flame Characteristics

Describes the expected appearance of the flame and logs during operation.

Heater Cleaning

Instructions for cleaning the heater, including glass and internal parts.

Technical Heater Specifications

Flue Kit Details

Lists components for standard and alternative double skin flue kits.

Installation Instructions

Installation Clearance Requirements

Specifies minimum clearances to combustible materials for safe installation.

Heater Installation Steps

Outlines the initial steps for installing the heater unit.

Gas Connection Procedure

Details on connecting the gas supply to the appliance.

Log Set Installation

Instructions for correctly positioning the logs on the burner.

Gas Control and Burner Settings

Explains gas control layout and operation for burner and fan speeds.

Adjusting Gas Pressure Settings

Guides on checking and adjusting gas pressure for optimal performance.

Installation Tips and Commissioning

Provides final advice on commissioning and user instruction.

Standard Flue Kit Installation Guide

Standard Flue Kit Components

Lists the parts included in the standard flue kit.

Double Skin Flue Kit Installation

Alternative Flue Kit Components

Lists the parts included in the alternative double skin flue kit.

Service and Repair Instructions

General Service Precautions

Important safety and procedural notes before performing service.

Replacing Glass Components

Steps for replacing the primary and outer glass panels.

Replacing Gas Control and Ignition Device

Detailed instructions for replacing the gas control and ignition module.

Replacing the Room Circulation Fan

Procedure for removing and replacing the internal circulation fan.

Replacing the Fan Pressure Switch

Steps to replace the fan pressure switch component.

Replacing Burner and Electrodes

Guide for removing and replacing the burner assembly and electrodes.

Trouble-shooting Guide

Troubleshooting Electrical Connections

Specific troubleshooting advice for wiring and electrical connections.

Wiring Diagram and Service Information

Appliance Data Label Information

Location and purpose of the appliance data label.

Service Contact and Distributor Details

Contact information for service, spare parts, and the distributor.

Cannon CANTERBURY FREESTANDING Specifications

General IconGeneral
BrandCannon
ModelCANTERBURY FREESTANDING
CategoryIndoor Fireplace
LanguageEnglish

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