Why can't I delete clips or photos on my Canon EOS C100 Mark II Camcorder?
If you cannot delete clips or photos on your Canon Camcorder, it may be because clips and photos that were protected using other devices cannot be deleted with the camcorder. The LOCK switch on the SD card may be set to prevent accidental erasure, so change the position of the LOCK switch.
Why is my Canon Camcorder remote control not working?
If your optional RC-V100 Remote Controller or commercially available remote control is not working, make sure that the [Other Settings] > [REMOTE Term.] setting is set to [RC-V100] when using the optional RC-V100 Remote Controller or [Standard] when using a commercially available remote control. When [Camera Setup] > [/ CINEMA Locked] is set to [On], a protected custom picture file is selected, or no custom picture is selected, custom picture settings cannot be adjusted using the RC-V100, so set [/ CINEMA Locked] to [Off] or select an unprotected custom picture file ([C1] to [C6]). Turn off the camcorder, reconnect the RC-V100 or other remote control and then turn the camcorder back on again.
Why is there no image on the external monitor when playing back from my Canon EOS C100 Mark II Camcorder?
If playback looks fine on the camcorder but there is no image on the external monitor, the camcorder may not be connected correctly to the external monitor, so make sure you are using the correct connection. The video input on the external monitor may not be set to the video terminal to which you connected the camcorder, so select the correct video input.
Why do bright dots appear on my Canon EOS C100 Mark II screen?
The camcorder’s CMOS sensor is a delicate piece of precision engineering. Adjusting the black balance may help solve the problem.
What to do if abnormal images appear on Canon EOS C100 Mark II screen?
If abnormal images appear on the screen and the camcorder cannot record properly, while recording using an almost empty battery pack together with the compact power adapter, the compact power adapter may have been inadvertently disconnected or the power supply was suddenly interrupted. Reconnect the compact power adapter and turn the camcorder off and then on again or replace the battery pack with a fully charged one.
General| Sensor Type | Super 35mm CMOS |
|---|---|
| Resolution | 1920 x 1080 |
| Lens Mount | Canon EF |
| Recording Format | AVCHD, MP4 |
| Effective Pixels | 8.3 Megapixels |
| Autofocus | Dual Pixel CMOS AF |
| LCD Screen | 3.5-inch OLED |
| Viewfinder | 0.45-inch, 1.23 million dots |
| Audio Input | 2 x XLR, 3.5mm |
| Frame Rates | 24p, 25p |
| Built-in ND Filter | Yes |
| Audio Recording | 2-channel LPCM |
| Built-in ND Filters | 2, 4, and 6 stops |
| Media Slots | 2 x SD/SDHC/SDXC |
| Weight | 2.5 lbs (body only) |
Instructions to reduce the risk of fire or electric shock by avoiding exposure to rain or moisture.
Notice regarding unauthorized recording of copyrighted materials and potential legal infringements.
Key safety guidelines including reading instructions, avoiding water, and proper installation.
How to protect the power cord from damage like being walked on or pinched.
Details the Super 35mm CMOS sensor and DIGIC DV 4 image processor for high-quality video.
Explains the flexibility of using various Canon EF lenses for creative control and specific looks.
Covers the camcorder's compact, modular design and customizable features for ease of use.
Describes the support for SD cards and the dual SD card slot functionality.
Provides guidance on how to use the manual and its conventions for effective learning.
Identifies and describes buttons and dials on the camcorder body and grip unit.
Locates and explains the various input/output terminals on the camcorder body.
Guides on charging and attaching the battery pack and using the power adapter.
Explains compatibility with different battery packs and Intelligent System features.
Instructions for setting the camcorder's internal clock and date/time format.
Details how to adjust the time zone setting for accurate time recording.
Step-by-step explanation on navigating and selecting menu items for camcorder configuration.
Describes how to register and manage frequently used menu settings for quick access.
Covers essential steps for attaching and handling lenses, including maintenance advice.
Provides instructions on how to properly mount Canon EF lenses onto the camcorder.
Explains how to connect and disconnect the handle unit to extend audio capabilities.
Details how to adjust the viewfinder's angle and dioptric settings for comfortable viewing.
Covers adjustments for brightness, contrast, color, and sharpness of the display screens.
Lists compatible SD card types and speed classes for optimal recording performance.
Explains the process of initializing SD cards for first-time use or data erasure.
Describes two useful SD card recording methods for continuous shooting and backup.
Basic steps and considerations for starting video recording, including test recordings.
Outlines the essential steps before initiating a recording session.
Guide to choosing between AVCHD and MP4 formats based on usage needs.
Instructions for setting the system frequency (59.94 Hz or 50.00 Hz) for recording.
Explains how bit rate selection affects resolution and audio recording modes.
Details how to choose frame rates for AVCHD and MP4 clips based on system frequency.
Details how to select different shutter speed modes like Speed, Angle, Clear Scan, and Slow.
Explains how to automatically detect and reduce screen flicker caused by artificial lighting.
How to adjust aperture manually using the control dial or remote application.
Using the PUSH AUTO IRIS button for temporary automatic aperture adjustment.
Instructions for enabling automatic aperture adjustment with compatible lenses.
Selecting the appropriate mode for accurate exposure levels in different lighting conditions.
Steps to set a custom white balance using a gray card or white object.
How to use and fine-tune the camcorder's preset white balance options.
Using the focus ring on the lens for manual focus control.
Utilizing peaking and magnification to aid in accurate focusing.
How to use the magnification function to zoom in on parts of the image for detailed focus checks.
Using the one-shot AF for automatic focus adjustment on a subject.
How to display grid, safe area, and aspect markers for framing assistance.
Using zebra patterns to identify overexposed areas in the image.
Choosing the time code running mode (Regen., Rec Run, Free Run) for recordings.
Setting the starting value for the time code when in Preset mode.
Guide to connecting external microphones and audio sources via XLR and MIC terminals.
How to select the audio input source, prioritizing external mics over the built-in one.
Setting manual or automatic audio levels for XLR inputs independently for each channel.
Connecting headphones to monitor audio output and adjusting volume levels.
Instructions for generating and recording color bars for calibration purposes.
Activating and viewing waveform monitors, vectorscopes, and edge monitors.
Adjusting the type and gain settings for the camcorder's waveform monitor.
Enabling pre-recording to capture footage up to 3 seconds before pressing the record button.
Adjusting frame rates to create slow motion or fast motion effects during playback.
Explains features and usage of specific Canon EF and EF-S mount lenses.
Instructions on how to operate the lens zoom ring for framing shots.
Information on connecting and using the GPS receiver for geotagging recordings.
Details on connecting and controlling the camcorder remotely with the RC-V100 controller.
Explains how to assign various functions to the camcorder's programmable buttons.
Step-by-step guide to reassigning functions to the camcorder's assignable buttons.
Overview of picture settings categorized by tone, sharpness, noise, and color adjustments.
How to select, apply, and manage custom picture files for specific looks.
Detailed adjustment of individual picture settings within a custom file.
Adjusting gamma settings using a graphical interface for intuitive control.
Tailoring camcorder controls and functions to match shooting style and needs.
Personalizing the information displayed on the camcorder's screens.
Accessing recorded clips through index screens for AVCHD and MP4 formats.
Instructions on how to play back recorded clips using camcorder controls.
Details on using buttons and joystick for fast playback, frame advance, and skipping clips.
Performing operations like copying, deleting, and converting clips via the clip menu.
Process for converting AVCHD or MP4 clips into a standard MP4 format.
Settings for configuring video signal output via HDMI and AV OUT terminals.
Connecting to external monitors via HDMI for digital video and audio output.
Choosing the audio output channel (CH1/CH2) for AV OUT and headphone terminals.
Overview of camcorder's Wi-Fi capabilities and connection types.
Guides for establishing Wi-Fi connections using WPS, search, or manual setup.
Configuring camcorder ID and network port for remote control via web browser.
Configuring the camcorder to connect to an FTP server for file transfers.
Steps for transferring recorded clips and photos to an FTP server.
How to capture still photos while recording or during playback.
Accessing and viewing still photos captured by the camcorder.
Instructions for copying, deleting, and managing photo files.
Process for copying custom picture files embedded in photos.
A comprehensive list of camcorder menu items and their available settings.
Solutions for issues related to the camcorder not turning on or shutting off unexpectedly.
Troubleshooting steps for recording issues like slow operations or SD card errors.
Addresses problems with the OLED screen, video noise, and audio recording.
Troubleshooting steps for issues when connecting to TVs or computers.
Guidance on resolving Wi-Fi connection issues and interference.
General precautions for safe operation, storage, and maintenance of the camcorder.
Important safety and handling instructions for the camcorder's battery pack.
Precautions for handling SD cards, including data backup and disposal.
Instructions for cleaning the camcorder body, lens, and OLED screen.
Technical details about the camcorder's system, including recording formats and compression.
Details the types, connectors, and capabilities of the camcorder's terminals.
Approximate times for charging different Canon battery packs.
Estimated recording and playback durations for various settings and battery packs.
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