Canon imagePROGRAF TM-Series Service Guide
imagePROGRAF TM-Series Service Guide June 2021
Revision 4 Page iv
Contents
I. Product Overview ................................................................................................................................ 1
A. Overview ....................................................................................................................................... 1
B. Configuration ................................................................................................................................. 3
C. Box Contents ................................................................................................................................ 7
II. Hardware Solutions ........................................................................................................................... 11
A. Basket ......................................................................................................................................... 11
B. Z36 Scanner Features ................................................................................................................ 11
1. Printer Mounting ................................................................................................................... 11
2. Z36 All-In-One Controller ..................................................................................................... 11
3. Copy ..................................................................................................................................... 11
4. Scan to PC ........................................................................................................................... 11
5. Scan to USB Memory ........................................................................................................... 11
C. Lei Series Scanner Features ...................................................................................................... 12
1. imagePROGRAF Printer Mounting ...................................................................................... 12
2. Tabletop support .................................................................................................................. 12
3. Touch Screen ....................................................................................................................... 12
4. Stand Alone Mode ................................................................................................................ 12
5. Network Connected Mode .................................................................................................... 12
D. Optional Graphtec CE7000 Plus Cutter and IMAGEPRINT R.E.D. software ............................. 13
III. Software Solutions ............................................................................................................................ 14
A. Print Solutions ............................................................................................................................. 14
1. Direct Print and Share .......................................................................................................... 14
2. PosterArtist Lite .................................................................................................................... 14
B. Management Software ................................................................................................................ 15
1. Quick Utility Toolbox ............................................................................................................. 15
2. Device Management Console .............................................................................................. 15
3. Media Configuration Tool ..................................................................................................... 15
4. Accounting Manager ............................................................................................................ 16
5. Direct Print Plus .................................................................................................................... 16
IV. Sales/Service Authorization ............................................................................................................. 17
V. Educational Training ......................................................................................................................... 17
A. imagePROGRAF Printer Training ............................................................................................... 17
B. imagePROGRAF Z36 MFP Online Training ............................................................................... 17
C. Certification ................................................................................................................................. 18
1. imagePROGRAF TM-Series ................................................................................................ 18
2. imagePROGRAF MFP Z36 .................................................................................................. 18
3. imagePROGRAF MFP Lei ................................................................................................... 18
D. Who Should Attend ..................................................................................................................... 18
E. Online Training Course ............................................................................................................... 18
F. Course Equipment ...................................................................................................................... 18
G. Service Materials ........................................................................................................................ 19
VI. Servicing Notes ................................................................................................................................. 20
A. Power and Plug Requirements ................................................................................................... 20
B. Dimensions & Weight (For Installation) ...................................................................................... 21
C. Installation Space Requirements ................................................................................................ 22
D. Estimated Installation Times ....................................................................................................... 24
E. Transfer and Reinstallation ......................................................................................................... 24
F. Installation Service Support Tools .............................................................................................. 24
G. Print INF ...................................................................................................................................... 25
H. Special Tools, Solvents, and Oils List......................................................................................... 25
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