Canon imageRUNNER ADVANCE 8505i User Manual

FAQ Guide
FT6-1705 (030) XXXXXXXXXX Copyright CANON INC. 2017 PRINTED IN CHINA
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Please read "Important Safety Instructions"
before operating this product. P.36
After you finish reading this guide, store it in a safe
place for future reference.
The information in this document is subject to
change without notice.
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Canon imageRUNNER ADVANCE 8505i Specifications

General

Print Resolution	1200 x 1200 dpi
Copy Resolution	600 x 600 dpi
Scan Resolution	600 x 600 dpi
Max Paper Size	A3
Duplex Printing	Yes
Weight	Approx. 127 kg
Memory (RAM)	4 GB
Functions	Print, Copy, Scan
Supported Paper Sizes	A3, A4, A5, B4, B5, Legal, Letter, Executive
Connectivity	Ethernet, USB
Interface	USB 2.0, Ethernet
Network Connectivity	Ethernet, Wi-Fi
Warm-up Time	30 seconds
Operating System Compatibility	Windows

Summary

The Machine Does Not Operate

Check the following first

Steps to troubleshoot initial operational issues by checking specific indicators and connections.

The Machine Does Not Respond to the Computer

Solutions for when the machine is not recognized or responding to the computer.

How to Load Paper

Loading Paper in the Paper Deck

Loading Paper in the Paper Drawer

Loading Paper in the Multi-Purpose Tray

If Paper Jams Occur

Paper Jams Occur

Basic steps for clearing paper jams from the machine's display.

Paper Jams Occur Frequently

Solutions for recurring paper jam issues.

Scan/Fax Cannot Be Performed Successfully

If You Cannot Send Documents to a Server Using [Scan and Send]

Troubleshooting steps for scan-to-server issues.

Stopping Scanning/Faxing

Scanned Documents Cannot Be E-Mailed

Solutions for problems with emailing scanned documents.

If You Cannot Send/Forward Faxes

Troubleshooting steps for fax transmission failures.

If You Cannot Receive Faxes

Solutions for issues preventing fax reception.

Printing Results Are Not Satisfactory

Images Are Shifted/Slanted/Skewed

How to correct skewed or misaligned print output.

Irregularities Appear in Images/Images Are Faint

Solutions for faint or irregular print quality.

Black Streaks Appear in Images

How to resolve black streaks in printed images.

Bleed-through Occurs

Loading Paper or Paper Settings Cannot Be Done Successfully

Paper Is Not Fed

Troubleshooting steps when paper is not being loaded.

If the "Load paper." Message Is Displayed

How to resolve the "Load paper" error message.

Printing Cannot Be Performed on the Expected Side of Paper

Printing Cannot Be Performed with the Expected Size

In Two-Sided Printing, the Print Direction Differs between the Front and Back Sides of the Paper

Replacement Parts

List of Consumables

An Error Screen is Displayed

An Error Message is Displayed

General information on error messages and their meanings.

If the "Contact your service representative" Message Is Displayed

Procedures for contacting service when a critical error occurs.

Appendix

Important Safety Instructions

Essential safety guidelines for operating the machine.

Limited Warranty