Canon imageRUNNER ADVANCE 8585i User Manual

FAQ Guide
FT6-1705 (030) XXXXXXXXXX Copyright CANON INC. 2017 PRINTED IN CHINA
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Please read "Important Safety Instructions"
before operating this product. P.36
After you finish reading this guide, store it in a safe
place for future reference.
The information in this document is subject to
change without notice.
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You can access canon.com/oip-manual
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Canon imageRUNNER ADVANCE 8585i Specifications

General

Print Speed (Black & White)	85 ppm
Print Resolution	1200 x 1200 dpi
Scan Resolution	600 x 600 dpi
Display	10.1-inch color touchscreen
Dimensions (W x D x H)	24-3/8 x 29-1/4 x 48-1/4 (cassette + main unit)
Weight	Approx. 445 lb. (202 kg) (with cassette)
Duplex Printing	Yes
Power Consumption (Maximum)	1, 500 W
Functions	Print, Copy, Scan, Fax
Operating System Compatibility	Windows, macOS, Linux
Copy Speed (Black & White)	85 ppm
Connectivity	Ethernet, USB, Wi-Fi
Supported Paper Sizes	Legal, Letter
Control Panel	10.1 inch TFT LCD WSVGA Color Touch panel
Warm-up Time	30 seconds
Memory (Standard)	4 GB
Hard Disk Drive	250 GB
Max Paper Size	12 x 18
Fax Transmission Speed	33.6 kbps

Summary

The Machine Does Not Operate

The Machine Does Not Respond to the Computer

How to Load Paper

Printing Results Are Not Satisfactory

Images Are Shifted/Slanted/Skewed

Solutions for shifted, slanted, or skewed print images.

Irregularities Appear in Images/Images Are Faint

Solutions for faint or irregular print images.

Black Streaks Appear in Images

Solutions for black streaks in printed images.

Bleed-through Occurs

Solutions for bleed-through in printed images.

If Paper Jams Occur

Paper Jams Occur Frequently

Solutions and tips for frequent paper jams.

Loading Paper or Paper Settings Cannot Be Done Successfully

Paper Is Not Fed

Troubleshooting steps when paper is not fed.

If the "Load paper." Message Is Displayed

Scan/Fax Cannot Be Performed Successfully

If You Cannot Send Documents to a Server Using [Scan and Send]

Scanned Documents Cannot Be E-Mailed

If You Cannot Send/Forward Faxes

If You Cannot Receive Faxes

Installing the Printer Driver

An Error Screen is Displayed

An Error Message is Displayed

Explains error messages on the touch panel or remote UI.

If the "Contact your service representative" Message Is Displayed

Procedures for "Contact your service representative" messages.

Appendix

Important Safety Instructions

Essential safety guidelines for operating the machine.