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General| Category | Multifunction Printer |
|---|---|
| Print Resolution | Up to 1200 x 1200 dpi |
| Copy Resolution | 600 x 600 dpi |
| Scan Resolution | Up to 600 x 600 dpi |
| Type | Laser |
| Print Speed (Black & White) | 20 ppm |
| Print Speed (Color) | 20 ppm |
| Copy Speed (Black & White) | 20 cpm |
| Copy Speed (Color) | 20 cpm |
| Standard Paper Capacity | 550 sheets |
| Supported Paper Sizes | Letter, Legal, Executive |
| Duplex Printing | Yes |
| Connectivity | USB, Ethernet |
| Scanner Type | Flatbed, ADF |
| Weight | 94 kg |
For the imageRUNNER ADVANCE C2000 Series. Explains top service issues.
Details the top 10 service issues faced by technicians and their resolutions.
Steps to adjust toner color settings in Service Mode to resolve ghost image problems.
Replace the Laser Scanner Unit to fix yellow fogging on the whole image.
Adjust service mode settings or software versions to improve ghosting at 94mm pitch.
Reset or replace the contact spring on the Drum Unit to fix lines in sub-scanning direction.
Fix 070A jam by replacing the fixing upper delivery guide for machines with early serial numbers.
Replace the retard joint with a new type to resolve 0102 jam codes.
Replace the retard joint with a new type to resolve 0103/0104 jam codes.
Reinstall the registration sensor securely to prevent 0105 jam codes.
Properly set the Cassette 1 Separation Roller Unit to fix 0105 jam.
Replace the gear holder assembly to prevent 0105 jam and abnormal noise.
Upgrade system software to Ver.24.03 or later to fix paper size setting issues.
Address issues with the last sheet not being picked up from the Document Tray.
Replace the separation pad unit holder to improve paper separation capability.
Correct the position of the tension spring in the secondary transfer roller unit.
Clean the dustproof glass of the laser scanner unit to resolve E020-1360 error.
Adjust service mode settings to resolve E020 errors related to toner level detection.
Tighten the loose screw of the inner middle panel to fix E020-1360 error.
Release the stuck coupling when inserting the drum unit to resolve E020-0120.
Correct the crossed ring of the contact spring to fix E020-0x90 error.
Check and correct gear displacement inside drum unit cover to fix noise/leakage.
Remove foreign substances from the dustproof shutter to resolve E020-1260.
Re-install the Bk hopper unit to fix E020-0360 error.
Use washers to prevent contact between duplex drive gear and door detection holder.
Replace the delivery assembly if the drive gear is broken.
Replace gears and cover in fixing assembly to resolve abnormal sound.
Replace fixing drive unit parts to resolve noise from gear failure.
Clean laser shutter lever parts to fix specific color toner printing issues.
Adjust Auto Adjust Gradation settings for plain paper or heavy/print output.
Set Auto Adjust Gradation for 1200dpi to resolve dark output.
Upgrade system software to Ver.23.02 or later to fix PS driver color issues.
Upgrade system software to Ver.23.02 or later for PS3 driver gradation.
Select PostScript Printer Determine Colors in Illustrator Color Handling.
Adjust Halftone Resolution and Sharpness settings to improve page border printing.
Refit Earth Plate and add washer to fix E532-0001 stapler error.
Replace right lower cover sensor flag to fix warning due to door assembly deformation.
Fix "Insert Waste Toner Container" message caused by sensor lever issues.
Attach the cap of the waste toner container to the correct position.
Adjust EXT-TBOX setting in Service Mode to manage waste toner accumulation speed.
Replace DDR2-SDRAM on Main Controller PCB 1 to fix control panel lock-up.
Remove foreign substances from DIMM contacts to fix Sleep Mode recovery failure.
Properly insert the Control Panel Cable connector to fix LCD mottling.
Properly insert the Control Panel Cable connector to fix LCD streaks.
Reinsert interface cable to fix no display issue on control panel LCD.
Replace Low-voltage Power Supply Unit if 24V output is missing.
Upgrade system software to Ver.30.06 or later to fix startup issue.
Reduce Secondary Transfer Voltage to fix 010A jam in duplex mode.
Increase voltage setting for leading edge on second side of thin paper.
Cut leading edge of upper right door guide or replace with new type.
Upgrade MN-CONT software to Ver.35.02 to fix printing operability issues.
Properly insert the harness connector to fix E002-0006 error.
Upgrade DC-CONT software to Ver.63.01 to correct false thermistor detection.
Procedure to adjust toner color settings to resolve ghost image problems.
Adjust service mode settings for retransfer residue ghost of different colors.
Adjust service mode settings for transfer residue ghost of the same color.
Adjust service mode settings for transfer residue ghost of black.
Replace right lower cover sensor flag to fix "Close Lower Right Cover" warning.
Measures for insufficient sensor lever movement causing waste toner messages.
Attach waste toner flag sheet and check harness for proper sensor function.
Notes on replacing the right door guide during service work.
Perform system software upgrade and check DENS-K values for E020 errors.
Replace separation pad unit and reinforcement plate for ADF double feeding.
Factory measure: Modify gear holder shape to prevent interference.
Replace gear holder assembly with new type (black) to fix noise and jam issues.
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