Canon imageRUNNER ADVANCE DX C3835 User Manual

C an o n imageRUNNER ADVANCE DX C3800 Series Service Guide
imageRUNNER ADVANCE DX C3800 Series Service Guide March 2023
Revision 4 Page 75
XI. Product Technical Support Offerings
Please refer to the “Technical Support Center” section on the e-Support Center
Website for the most current policies and procedures.
A. Canon USA Technical Support Center
The TSC (Technical Support Center) is the single-point of entry for all
technical support issues on BICG (Business Information Communications
Group) products. To ensure that every dealer receives the highest level of
support and help to resolve the end user’s problems quickly and accurately,
we recommend each service technician become familiar with the dealer
support requirements and Canon USA support offerings.
Please refer to the “Tech Support” tab on the e-Support Center Website to
review the TSC’s policies and procedures, as well as, contacts and tickets.

Canon imageRUNNER ADVANCE DX C3835 Specifications

General

Print Technology	Laser
Functions	Print, Copy, Scan, Send, Store
Print Resolution	1200 x 1200 dpi
Copy Resolution	600 x 600 dpi
Scan Resolution	600 x 600 dpi
Duplex Printing	Yes
Processor	1.75 GHz Dual Core
Operating System Compatibility	Windows, Mac OS, Linux
Print Speed	35 ppm
Copy Speed	35 ppm
Paper Capacity	1, 200 Sheets
Supported Paper Sizes	A3, A4, A5, B4, B5, Legal, Letter, Executive
Connectivity	USB, Ethernet, Wi-Fi
Mobile Printing	Apple AirPrint, Mopria Print Service, Canon PRINT Business, Google Cloud Print
Control Panel	10.1-inch color touchscreen
Memory	3.0 GB RAM
Hard Disk Drive	320 GB
Dimensions	565 mm
Weight	Approx. 74.3 kg