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Canon imageRUNNER ADVANCE DX C7700 Series User Manual

Canon imageRUNNER ADVANCE DX C7700 Series
127 pages
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Canon
Service Guide

Table of Contents

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Canon imageRUNNER ADVANCE DX C7700 Series Specifications

General IconGeneral
Print Resolution1200 x 1200 dpi
Monthly Duty CycleUp to 300, 000 pages
Scan ResolutionUp to 600 x 600 dpi
Copy Resolution600 x 600 dpi
TypeColor Laser Multifunction Printer
Supported Paper SizesLegal, Letter, Ledger, Executive, Custom Sizes
Duplex PrintingStandard
Document Feeder300 sheets
Fax Resolution400 x 400 dpi
ConnectivityEthernet, USB
Control Panel10.1-inch Color Touchscreen
Warm-up TimeLess than 30 seconds
Operating System CompatibilityWindows, macOS

Summary

COPYRIGHTS AND TRADEMARKS

LEGAL NOTICES

DISCLAIMER

I. Introduction

A. Overview

Overview of the Canon imageRUNNER ADVANCE DX C7700 Series, a family of high-speed digital imaging devices.

B. Features

Highlights key features like Unified Firmware Platform and platform improvements.

C. Configuration

Lists the main engine configurations and related accessories for the C7700 Series.

D. Estimated Performance Standard

Outlines the estimated print and scan volume achievable during the machine's life.

E. Optimum Performance Range and Monthly Copy/Print Volume

Defines the ideal operating volume range and maximum monthly output for the series.

II. Hardware Accessory Options

A. Printer Cover-H2

Describes the Printer Cover-H2 option for printer-only use, requiring ADF/Reader removal.

B. Paper Deck Unit-E1

Details the Paper Deck Unit-E1 for additional paper capacity, supporting LTR size only.

C. POD Deck Lite-C1

Explains the POD Deck Lite-C1 for increased paper capacity with specific size support.

D. Multi Drawer Paper Deck-C1

Describes the Multi Drawer Paper Deck-C1 for higher paper capacity and features.

E. Tab Feeding Attachment Kit-F1

Details the Tab Feeding Attachment Kit-F1 for printing on tab paper.

F. Copy Card Reader-F1

Explains the Copy Card Reader-F1 for enabling Department ID Management.

G. Upright Control Panel-J1

Describes the Upright Control Panel-J1 with its touchscreen and adjustable features.

H. Numeric Keypad-A1

Details the Numeric Keypad-A1 for using hard keys instead of soft keys.

I. Copy Tray-R2

Explains the Copy Tray-R2 for basic output and its capacity.

J. Booklet Finisher-X1 and Staple Finisher-X1

Describes the Booklet Finisher-X1 and Staple Finisher-X1 for stacking and stapling.

K. Booklet Finisher-AC1 and Staple Finisher-AC1

Details the Booklet Finisher-AC1 and Staple Finisher-AC1 for stacking and stapling.

L. 2/3 Hole Puncher Unit-A1

Explains the 2/3 Hole Puncher Unit-A1 for 2-hole and 3-hole punching.

M. Puncher Unit-BF1

Details the Puncher Unit-BF1 for 2-hole and 3-hole punching capabilities.

N. Document Insertion Unit-N1

Explains the Document Insertion Unit-N1 for inserting cover or insertion sheets.

O. Paper Folding Unit-J1

Details the Paper Folding Unit-J1 for various folding options.

P. Multi Function Professional Puncher-B1

Explains the Multi Function Professional Puncher-B1 for various punch patterns.

Q. Document Insertion Unit-Q1

Details the Document Insertion Unit-Q1 for inserting cover or insertion sheets.

R. Document Insertion/Folding Unit-K1

Describes the Document Insertion/Folding Unit-K1 for binding and folding documents.

III. System Features and Options

A. Copy and Print Options

Covers copy and print related options like imagePASS-N2 V1.1.

B. Universal Send

Details Universal Send features for trace & smooth PDF and security.

C. Fax Options

Lists various fax board options and IP FAX expansion.

D. Accessibility Options

Describes options for visually impaired users like Voice Guidance and Operation Kits.

IV. Document Storage Capabilities

A. Mail Box

Explains the Mail Box feature for temporary file storage and on-demand printing.

B. Network

Describes network connectivity for collaboration and file access between machines.

C. Memory Media

Covers support for scanning to and printing from USB memory media.

D. Advanced Box Client

Details the Advanced Box for storing scanned documents and office files.

V. Security Features and Options

A. Authentication and Usage Management

Covers user authentication methods like ULM, Dept. ID, and UA.

B. Data Management and Security

Details security features for data protection, including HDD initialization and encryption.

C. Document Security

Explains modes to protect printed and distributed documents, like LiveCycle and signatures.

D. Network Security

Covers network security measures like IPSec, port filtering, and wireless security.

E. Device Security

Describes device-level security settings like policy settings and startup verification.

VI. Software Solutions

A. Document Management and Binding

Lists software for document publishing, management, and printing.

B. Scan Management Software

Covers software for scanning, including Authorized Send and uniFLOW.

C. Print/Output Management Software

Details software for managing print and output jobs, like uniFLOW and AA-PRINT.

D. Device Security and Management Software

Lists software for managing device security and access control.

E. Business Workflow Software

Describes software for automating document and image related business processes.

VII. Dealer Sales/Service Authorization and Educational Training

A. Learning Path for Existing Technicians

Outlines recommended training for current technicians.

B. Learning Path for New Technicians

Details prerequisite training for new technicians.

C. Foundational Prerequisites

Lists foundational training required before other courses.

D. Certification

Specifies certification requirements for selling the product.

E. Who Should Attend

Identifies the personnel required to attend training for support.

F. uniFLOW Online and uniFLOW Online Express Training Courses

Lists available training courses for uniFLOW Online and Express.

G. Data Backup Service Training Course

Describes the eLearning course for Data Backup Service.

H. Multi Function Professional Puncher-A1/B1 Training

Outlines training paths for servicing the puncher units.

I. Training Facilities

Lists locations for online and classroom training.

J. Course Equipment

Specifies the required equipment for training.

K. Service Materials

Lists materials needed for the training program.

VIII. Servicing Notes

A. Power and Plug Requirements

Details power and plug specifications for the main unit and accessories.

B. Installation Dimensions & Weight

Provides dimensions and weight for the main unit and accessories.

C. Installation Space Requirements

Specifies the required installation space around the machine.

D. Estimated Installation Times

Gives estimated times for unpacking and installing the unit and accessories.

E. Recommended System Engineer Requirements

Lists requirements and skills for System Engineers.

F. Canon Remote Services

Describes remote service tools and benefits for dealers.

G. Device Configuration Management

Explains tools for migrating device settings and data.

H. Data Backup Service

Details the automatic data backup service to a cloud server.

I. Firmware Upgrade

Covers methods for upgrading device firmware using SST or CDS.

J. LMS (License Management System)

Explains how to obtain licenses for optional software via the LMS server.

K. Content Delivery System Website

Provides the URL for downloading CDS applications and manuals.

L. Hard Disk Drive Handling

Advises on handling the HDD due to its sensitivity to shock and static.

M. Special Tools, Solvents & Oils

Mentions special tools, solvents, and oils for machine maintenance.

N. Consumables

1. Toner

Lists toner consumables and their estimated life.

2. Drum

Details drum consumables and their estimated life for different models.

O. Consumable Parts

Lists consumable parts with estimated life for main unit and accessories.

IX. Limited Warranty Support

A. imageRUNNER ADVANCE DX C7700 Series Limited Warranty Conditions

Outlines the limited warranty period and conditions for the product.

B. GPR-56 Drum Unit Limited Warranty

Details the limited warranty for the GPR-56 Drum Unit.

C. Warranty Programs

References warranty programs and offerings available.

X. Product Technical Support Offerings

D. Service Parts Availability

Details the availability and ordering process for service parts.

A. Canon USA Technical Support Center

Describes the Technical Support Center (TSC) as the entry point for all technical issues.

B. Technical Support Escalation

Explains the process for escalating support cases to higher levels.

C. Internet Support

Covers access to e-Support Center and Partner Portal for technical information.

XI. Appendix

A. Registered Paper Types and Weight

Lists registered paper types and their corresponding weights.

B. Specifications

Provides detailed specifications for the imageRUNNER ADVANCE DX C7700 Series.

C. CANON imageRUNNER ADVANCE DX C7780i/C7770i/C7765i SERIES LIMITED WARRANTY

D. List of Tables

E. List of Figures

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