- Clean the paper path with a cotton swab or cloth.
- Clean the paper feed rollers.
The back side of paper gets smeared. - Clean the platen rib (clean the paper path with a cotton
swab or cloth).
- Confirm that the platen ink absorber fits in place
properly.
- Confirm that the paper eject rollers are free from ink
smear.
A part of a line is missing on printouts. - Perform nozzle check pattern printing, and confirm that
ink is properly ejected from all the nozzles.
- Replace the
- ink tank, or
- print head
*1
.
Color hue is incorrect. - Confirm that the ink tanks are installed properly.
- Perform print head maintenance.
- Replace the
- ink tank, or
- print head
*1
- Perform print head alignment.
Printing is incorrect. Replace the logic board.
No ejection of black ink. - Confirm that the ink tanks are installed properly.
- Perform print head maintenance.
- Replace the
- ink tank, or
- print head
*1
.
- Remove foreign material from the purge unit caps, if any.
- Replace the purge unit.
Graphic or text is enlarged on printouts.
When enlarged in the carriage movement direction:
- Clean grease or oil off the timing slit strip film.
- Replace the
- timing slit strip film,
- carriage unit,
- logic board, or
- scanning unit (when copying)
When enlarged in the paper feed direction:
- Clean grease or oil off the timing slit disk film or the
timing slit disk eject film.
- Replace the
- timing slit disk film,
- timing slit disk eject film,
- timing sensor unit,
- LF roller,
- platen unit,
- logic board, or
- scanning unit (when copying)
Faulty scanning No scanning. - Confirm the connection between the scanning unit and
the logic board.
- Replace the
- scanning unit, or
- logic board.
- Confirm that the driver software is installed properly.
- Confirm that the USB cable is connected properly.
- Confirm the light of the FAU lamp.
Streaks or smears on the scanned
image.
- Clean the platen glass.
- Confirm the connection between the scanning unit and
the logic board.
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