Canon MP970 - Page 9

2-2. Service Call Errors (by Cyclic Blinking of Alarm and Power LEDs)
Service call errors are indicated by the number of cycles the Alarm and Power LEDs blink, and the corresponding error code
with the message, "Printer error has occurred. Turn off power then back on again. If problem persists, see the manual." is
displayed on the LCD.
Cycles of
blinking of
Alarm and
Power LEDs
Error
Error
code
Conditions
Solution
(Replacement of listed parts,
which are likely to be faulty)
2 times Carriage error [5100] An error occurred in the carriage encoder
signal.
- Carriage unit
- Timing slit film
- Logic board
- Carriage motor
3 times Line feed error [6000] An error occurred in the LF encoder signal. - Timing sensor unit
- Timing slit disk film
- Feed roller
- Logic board
- Paper feed motor
4 times Purge cam sensor error [5C00] An error occurred in the purge unit. - Purge unit
- Logic board
5 times ASF (cam) sensor error [5700] This error takes place when feeding paper
from the rear tray after an error occurred in
the ASF cam sensor.
- Sheet feed unit
- ASF_PE sensor board
- Logic board
6 times Internal temperature error [5400] The internal temperature is not normal. - Logic board
7 times Ink absorber full [5B00,
5B01]
The ink absorber is supposed to be full.
Message on the LCD:
Ink absorber full. Service required.
Error codes:
5B00: Main ink absorber is full
(overseas).
5B01: Main ink absorber is full
(Japan).
- Ink absorber kit
8 times Print head temperature rise
error
[5200] The print head temperature exceeded the
specified value.
- Print head
- Logic board
9 times EEPROM error [6800] A problem occurred in writing to the
EEPROM.
- Logic board
10 times VH monitor error [B200] The internal temperature exceeded the
specified value.
- Print head
- Carriage unit
- Logic board
11 times Carriage lift mechanism
error
[5110] The carriage did not move up or down
properly.
- Sheet feed unit
- PR lift shaft ass'y
- Carriage lift sensor unit
- Logic board
12 times AP position error [6A00] An error occurred in the AP motor during
purging operation.
- Sheet feed unit
- Purge unit
- Logic board
13 times Paper feed position error [6B00] An error occurred in the paper feed motor
during line feeding.
- Sheet feed unit
- Logic board
14 times Paper feed cam sensor
error
[6B10] An error occurred in the paper feed cam
sensor during paper feeding from the
cassette.
- Sheet feed unit
- Logic board
15 times USB Host VBUS
overcurrent
[9000] The USB Host VBUS is overloaded. - Logic board
16 times Pump roller sensor error [5C20] The pump roller position cannot be
detected.
- Purge unit
- Logic board
17 times Paper eject encoder error [6010] An error occurred in the paper eject
encoder signal.
- Platen unit
- Timing sensor unit
- Timing slit disk eject film
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