Canon PIXMA G3420 User Manual

Printer Does Not Print
Check1
Make sure printer is turned on.
If not, make sure the printer is securely plugged in and press ON button to turn on.
The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit.
Note
•
If you are printing large data such as photos or other graphics, printing may take longer to start. The ON
lamp flashes while the computer is processing data and sending it to the printer. Wait until printing starts.
Check2
Make sure printer is properly connected to computer.
If you are using a USB cable, make sure it is securely connected to both the printer and the computer. When the
USB cable is securely plugged in, check the following:
•
If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the
computer, and retry the printing. If printing starts normally, there is a problem with the relay device. Contact
the vendor of the relay device.
•
There could also be a problem with the USB cable. Replace the USB cable and retry the printing.
If you use the printer with a network connection, make sure the printer is correctly set up for network use.
Cannot Find Printer while Using Wi-Fi
Note
•
IJ Network Device Setup Utility allows you to diagnose and repair the network status.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
For Windows:
Starting Up IJ Network Device Setup Utility
For macOS:
Starting Up IJ Network Device Setup Utility
Check3
Make sure paper settings match information set for rear tray.
If the paper settings do not match the information set for the rear tray, an error message appears on the LCD.
Follow the instructions on the LCD to solve the problem.
Note
• You can select whether the message which prevents misprinting is displayed.
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Canon PIXMA G3420 Specifications

General

Duplex printing	-
Print technology	Inkjet
Maximum resolution	4800 x 1200 DPI
Borderless printing	Yes
Print speed (ISO/IEC 24734) mono	9.1 ipm
Print speed (ISO/IEC 24734) color	5 ipm
Print speed (black, normal quality, A4/US Letter)	- ppm
Maximum copy resolution	- DPI
Maximum number of copies	99 copies
N-in-1 copy function (N=)	2, 4
Scanner type	Flatbed scanner
Input color depth	16 bit
Output color depth	8 bit
Optical scanning resolution	600 x 1200 DPI
Faxing	No
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	- pages per month
Number of print cartridges	4
Total input capacity	100 sheets
Total number of input trays	1
Envelopes sizes	C5, Com-10, DL
Custom media width	55 - 216 mm
Custom media length	89 - 1200 mm
Paper tray media types	Card stock, Envelopes, Glossy paper, High resolution paper, Iron-On Transfers, Matte paper, Photo paper, Plain paper, Semi-glossy paper
Paper tray media weight	64 - 105 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
ISO C-series sizes (C0...C9)	C5
Photo paper sizes (imperial)	4x6, 5x7, 7x10, 8x10 \
Maximum ISO A-series paper size	A4
USB connector	USB Type-B
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Security algorithms	WEP, WPA-PSK, WPA2-PSK
Internal memory	- MB
Sound pressure level (printing)	49.5 dB
Display	LCD
Control type	Buttons
Product color	Black
Market positioning	Home & office
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (off)	0.2 W
Power consumption (copying)	16 W
Power consumption (standby)	0.6 W
Power consumption (average operating)	- W
Energy Star Typical Electricity Consumption (TEC)	0.18 kWh/week
Mac operating systems supported	Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina
Other operating systems supported	ChromeOS
Mobile operating systems supported	Android, iOS
Server operating systems supported	Windows Server 2008 R2, Windows Server 2012 R2, Windows Server 2016, Windows Server 2019
Windows operating systems supported	Windows 10, Windows 7, Windows 8.1
Operating temperature (T-T)	5 - 35 °C
Operating relative humidity (H-H)	10 - 90 %

Weight and Dimensions

Depth	330 mm
Width	445 mm
Height	167 mm
Weight	6400 g