Captiva Designs E02GR011 - Troubleshooting

Troubleshooting
12
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If the above solutions do not solve your problem, or you need to replace the accessories,please contact our
Customer Service.
Problem Possible Cause Prevention/Solution
Burner will not light
1. No gas ow
2. Coupling nut and regulator not fully
connected
3. Obstruction of gas ow
4. Disengagement of burner to valve
5. Incorrect assembly
1. Check to see if propane tank is
empty.
2. Turn the coupling nut about one-
half to three quarters additional turn
until solid stop. Tighten by hand
only
- do not use tools.
3. Clear burner tube.
4. Reengage burner and valve.
5. Check steps in assembly
instructions.
Sudden drop in gas ow or low ame
1. Out of gas
1.
2.
Check for gas in propanetank.
Turn off gas control knob, wait 30
s
econds and light oven. If ames
are still low, turn off gas control
knob and propane tank valve.
Disconnect regulator. Reconnect
regulator and leak test. Turn on
propane tank valve, wait 30 seconds
and then light oven.
Flames blow out
1. High or gusting winds
2. Low on propane gas
1. Turn front of oven away from wind.
2. Rell propane tank.
3. Refer to Sudden drop in gas ow
above.
Flare-up 1. Grease build up
2. Excessive fat in meat
3. Excessive cooking temperature
4. Excess our on the cooking surface
1. Clean oven.
2. Trim fats from meat before cooking.
3. Adjust (lower) temperature
accordingly.
4. Brush remnant our from cooking
surface.
Flashback (re in burner tube, roaring
sound from burner)
1. Burner and/or burner tubes are
blocked
2. Pressure drop during ingition
1. Turn gas control knob off. Clean
burner and/or burner tubes.
2. Turn off oven, ensure the tank valve
is fully open (if applicable) and
relight.