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Kristin HuffmanAug 6, 2025
Why does my Captiva Designs Grill have excessive flare-ups or uneven heat?
- CCourtney PerezAug 6, 2025
Excessive flare-ups or uneven heat in your Captiva Designs Grill can occur due to several reasons: * Incorrectly installed flame tamers: Make sure they are evenly placed on the firebox brackets. * Improper preheating: Preheat the grill with the main burners on high for 10–15 minutes. * Excessive grease and ash buildup: Regularly clean the flame tamers and drip pan. Do not use aluminum foil to line the pan. See cleaning instructions for details.







