Policies concerning service.
Shipping charges. The customer shall bear the cost of shipping the
product to Cardionics. We suggest that you insure the package
Authorization for return. Before sending equipment for repair, please
call Cardionics, at 281-488-5901 or in the U.S. or Canada 1-800-364-
5901 for a return memo authorization number (RMA#). This will help
us track your repair.
Reason for return. Please include a note with your name, address,
telephone and email address and what you believe the problem to be.
Packing for return. Equipment requiring repair should be suitably
packaged for shipping.
Where to obtain service. Ship package prepaid to Cardionics, Inc.,
910 Bay Star Blvd, Webster, Texas 77598 USA. We will endeavor to
complete repairs within fifteen (15) working days from date of receipt
of product by Cardionics.
Out-of-warranty service. . When a product is returned for service that
is out-of-warranty, Cardionics will call you to obtain your authorization
prior to making the repair. We will ask for a credit card payment at the
time of the call. If the repair is from an authorized Cardionics dealer or
institution, Cardionics will ask for a purchase order number.
Consequential Damages
CARDIONICS, INC. SHALL NOT BE LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES ARISING FROM THE USE OR FAILURE OF
THIS PRODUCT, INCLUDING INJURY TO PERSONS OR PROPERTY.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitations or exclusions may
not apply to you. This warranty gives you specific legal rights, and
you may also have other rights that may vary from state to state.
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