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Carrier 38MARBQ12AA1 User Manual

Carrier 38MARBQ12AA1
116 pages
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Specifications subject to change without notice.
TABLE of CONTENTS
PAGE
INTRODUCTION............................................................................ 1
MODEL / SERIAL NUMBER NOMENCLATURES .................... 2
SPECIFICATIONS - HEAT PUMP ................................................ 3
DIMENSIONS AND WEIGHTS .................................................... 4
CLEARANCES................................................................................ 7
ELECTRICAL DATA ..................................................................... 8
WIRING........................................................................................... 8
CONNECTION DIAGRAMS ......................................................... 9
WIRING DIAGRAMS..................................................................... 10
FAN AND MOTOR SPECIFICATIONS........................................ 14
REFRIGERATION CYCLE DIAGRAMS...................................... 15
REFRIGERANT LINES .................................................................. 22
SYSTEM EVACUATION AND CHARGING ............................... 23
ELECTRONIC FUNCTIONS ......................................................... 24
POINT CHECK FUNCTION .......................................................... 29
TROUBLESHOOTING................................................................... 30
INDOOR UNIT DIAGNOSTIC GUIDES....................................... 31
DIAGNOSIS AND SOLUTION...................................................... 32
DISASSEMBLY INSTRUCTIONS ................................................ 65
Installing, starting up, and servicing air-conditioning equipment can
be hazardous due to system pressures, electrical components, and
equipment location (roofs, elevated structures, etc.).
Only trained, qualified installers and service mechanics should install,
start-up, and service this equipment.
Untrained personnel can perform basic maintenance functions such as
coil cleaning. All other operations should be performed by trained
service personnel.
When working on the equipment, observe precautions in the literature
and on tags, stickers, and labels attached to the equipment.
Follow all safety codes. Wear safety glasses and work gloves. Keep a
quenching cloth and fire extinguisher nearby when brazing. Use care
in handling, rigging, and setting bulky equipment.
Read this manual thoroughly and follow all warnings or cautions
included in the literature and attached to the unit. Consult local
building codes and National Electrical Code (NEC) for special
requirements. Recognize safety information. This is the safety-alert
symbol . When you see this symbol on the unit and in instructions
or manuals, be alert to the potential for personal injury.
Understand these signal words: DANGER, WARNING, and
CAUTION. These words are used with the safety-alert symbol.
DANGER identifies the most serious hazards which will result in
severe personal injury or death. WARNING signifies hazards which
could result in personal injury or death. CAUTION is used to identify
unsafe practices which may result in minor personal injury or product
and property damage. NOTE is used to highlight suggestions which
will result in enhanced installation, reliability, or operation.
INTRODUCTION
This service manual provides the necessary information to service,
repair, and maintain the 38MARB family of heat pumps. Section 2 of
this manual has an appendix with data required to perform
troubleshooting. Use the “TABLE of CONTENTS” to locate a desired
topic.
ELECTRICAL SHOCK HAZARD
Failure to follow this warning could result in personal injury
or death.
Before installing, modifying, or servicing system, main
electrical disconnect switch must be in the OFF position.
There may be more than 1 disconnect switch. Lock out and
tag switch with a suitable warning label.
WAR N I N G
EXPLOSION HAZARD
Failure to follow this warning could result
in death, serious personal injury, and/or
property damage. Never use air or gases
containing oxygen for leak testing or
operating refrigerant compressors.
Pressurized mixtures of air or gases
containing oxygen can lead to an explosion.
WAR N I N G
EQUIPMENT DAMAGE HAZARD
Failure to follow this caution may result in equipment damage
or improper operation.Do not bury more than 36 in. (914 mm)
of refrigerant pipe in the ground. If any section of pipe is
buried, there must be a 6 in. (152 mm) vertical rise to the valve
connections on the outdoor units.
If more than the recommended length is buried, refrigerant
may migrate to the cooler buried section during extended
periods of system shutdown. This causes refrigerant slugging
and could possibly damage the compressor at start-up.
CAUTION
Service Manual
38MARB
Outdoor Unit Single Zone Ductless System
Sizes 09 to 36

Table of Contents

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Carrier 38MARBQ12AA1 Specifications

General IconGeneral
Model Number38MARBQ12AA1
CategoryHeat Pump
Cooling Capacity (BTU/h)12, 000
Voltage (V)208/230
Phase1
Refrigerant TypeR-410A
Heating Capacity (BTU/h)12000
SEER Rating19.0
HSPF Rating10.0

Summary

Introduction

Model and Serial Number Nomenclature

Specifications - Heat Pump

Dimensions and Weights

Clearances

Electrical Data

Wiring

Recommended Connection Method for Power and Communication Wiring

Details the recommended wiring method for power and communication between units.

Connection Diagrams

Wiring Diagrams

Fan and Motor Specifications

Refrigeration Cycle Diagrams

Refrigerant Lines

General Refrigerant Line Sizing

Guidelines for sizing refrigerant lines and insulation requirements for optimal performance.

Long Line Applications

Procedures for adding refrigerant for piping runs exceeding standard lengths.

System Evacuation and Charging

Deep Vacuum Method

Method for achieving a deep vacuum to remove air and moisture from the system.

Triple Evacuation Method

Step-by-step process for triple evacuation to ensure system purity.

Final Tubing Check

Important check to ensure tubing is secure and not rubbing to prevent damage.

Electronic Functions

Main Protection Functions

Details safety protections like compressor restart delay, high temp cutout, and inverter module.

Operation Modes and Fan Control

Explains operating modes (FAN, COOLING) and indoor fan speed control logic.

Compressor and Evaporator Protection

Covers protection mechanisms for compressor and evaporator based on temperature readings.

Heating Mode Operation

Rules for compressor and outdoor fan operation during the heating cycle.

Indoor Fan Running Rules & Auto Fan

Rules governing indoor fan speed in cooling and heating, including AUTO fan operation.

Additional Operating Modes & Functions

Details AUTO, DRYING, FORCED OPERATION, AUTO-RESTART, and Refrigerant Leakage Detection.

Defrost Mode

Forced DEFROSTING Mode

Procedure to manually activate or exit the defrost cycle using the remote control.

Point Check Function

Troubleshooting

Indoor Unit Diagnostic Guides

Diagnosis and Solution

Outdoor Unit Error Display

Explains how outdoor unit errors are displayed and provides a general overview.

Outdoor EEPROM Parameter Error (EC51)

Troubleshooting steps for errors related to outdoor PCB EEPROM or compressor driven chip communication.

Indoor and Outdoor Unit Communication Error (EL01)

Steps to diagnose and resolve communication failures between indoor and outdoor units.

Zero Crossing Detection Error (EH02)

Troubleshooting for errors related to abnormal zero crossing signal feedback from the PCB.

Indoor Fan Speed Out of Range (EH03)

Diagnosis and repair for issues where indoor fan speed deviates from normal operating parameters.

DC Fan Motor Functionality

Checks and troubleshooting for the DC fan motor's input and output voltage and signal.

Outdoor Fan Speed Out of Range (EC07)

Troubleshooting steps when the outdoor fan speed operates outside its normal range.

Outdoor DC Fan Motor Checks

Procedures for measuring resistance and voltage for the outdoor DC fan motor.

Indoor Temperature Sensor Errors (EH60)

Steps to check for open circuit or short circuit faults in indoor temperature sensors (T1, T2).

Outdoor Temperature Sensor Errors (EC53)

Troubleshooting for open circuit or short circuit faults in outdoor temperature sensors (T3, T4, TP, etc.).

Refrigerant Leakage Detection (EL0C)

Procedure to detect refrigerant leaks, including checks for cool air output and sensor attachment.

Indoor PCB/Display Board Communication Error (EH06)

Troubleshooting steps for communication failures between the indoor PCB and the display board.

Current Overload Protection (PC08)

Diagnosing and resolving issues related to abnormal current rise and overload protection activation.

IPM Malfunction or IGBT Over-Current Protection (PC00)

Troubleshooting for IPM module errors, including checks for voltage signals, ventilation, and resistance.

IPM Continuity Check

Procedure to measure resistance values on the outdoor PCB and IPM board to diagnose continuity.

Compressor Resistance Check

Method for checking compressor winding resistance to identify faults.

Over Voltage or Low Voltage Protection (PC01)

Diagnosing and resolving voltage protection errors by checking power supply, connections, and reactor.

Compressor/IPM High Temperature Protection (PC02)

Troubleshooting for compressor top temperature, IPM module temperature, or high pressure protection.

Inverter Compressor Drive Error (PC04)

Diagnosing abnormal inverter compressor drive signals, voltage, rotation, and speed detection.

Low Pressure Protection (PC03)

Steps to address low pressure protection shutdowns, including checking the protector and refrigerant levels.

Indoor Units Mode Conflict

Explains how to resolve mode conflicts when units operate simultaneously in COOLING and HEATING.

Communication Error: Outdoor Main Chip to Compressor Chip (PC40)

Troubleshooting for communication errors between the outdoor main chip and the compressor driven chip.

Check Procedures

Temperature Sensor Check

Procedure for testing temperature sensors by measuring resistance with a multimeter.

Compressor Resistance Check

Checking compressor winding resistance values across different models using a multimeter.

IPM Continuity Check

Procedure to measure resistance values on the outdoor PCB and IPM board to diagnose continuity.

4-Way Valve Check

Testing the 4-way valve by measuring voltage during cooling mode and resistance.

EXV (Electronic Expansion Valve) Check

Procedure for checking the Electronic Expansion Valve by measuring winding resistance.

Main Parts Check

Temperature Sensor Checking

General steps for checking various temperature sensors using a tester.

Pressure on Service Port

System Pressure

Disassembly Instructions

Outdoor Unit 9-12K (115V) Panel Plate Removal

Step-by-step guide for disassembling the panel plate of 9-12K (115V) outdoor units.

Outdoor Unit 24K (208-230V) Panel Plate Removal

Step-by-step guide for disassembling the panel plate of 24K (208-230V) outdoor units.

Outdoor Unit 30K/36K (208-230V) Panel Plate Removal

Step-by-step guide for disassembling the panel plate of 30K/36K (208-230V) outdoor units.

Outdoor Unit 30K/36K Inverter Model Panel Plate Removal

Steps for disassembling panel plates on 30K/36K inverter models.

Electrical Parts

PCB Board 2

Instructions for removing components from PCB Board 2.

PCB Board 3

Instructions for disconnecting connectors and removing PCB Board 3.

PCB Board 4

Steps to remove the electronic control box and its components from PCB Board 4.

PCB Board 5

Procedure for removing connectors and the electronic control board from PCB Board 5.

PCB Board 6

Steps for removing hooks, connectors, and the electronic control board from PCB Board 6.

PCB Board 7

Instructions for removing cover, connectors, and the compressor from PCB Board 7.

PCB Board 8

Procedure for removing connectors, sensors, and the electronic control box from PCB Board 8.

PCB Board 9

Steps to disconnect the compressor connector and remove the electronic control assembly from PCB Board 9.

PCB Board 10

Procedure for opening the control box cover and removing the electronic control board from PCB Board 10.

PCB Board 11

Steps for removing connectors and the electronic control board from PCB Board 11.

PCB Board 12

Procedure for opening the control box cover and removing the electronic control board from PCB Board 12.

Fan Assembly

Fan Motor Removal

Steps to remove the fan motor, including loosening nuts and screws securing it.

Sound Blanket

Four Way Valve (for heat pump models)

Compressor

Safety Caution

Appendix 1

Temperature Sensor Resistance Values

Table providing resistance values for temperature sensors (T1, T2, T3, T4) at various Celsius temperatures.

Appendix 2

Temperature Sensor Resistance Values

Table providing resistance values for temperature sensor T5 at various Celsius temperatures.

Appendix 3

Temperature Conversion Table

Table for converting Celsius to Fahrenheit temperatures and vice versa.

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