Castles Technology swipen VEGA 3000 User Manual

Quick User Guide
VEGA 3000 & MP200
Version 1.0
Merchant Services
Cancel key -
to cancel and access
the Manager Menu
Back key -
to return/delete
and access the
Transaction Menu
OK/Enter
key
Down
key
Power and
Up key
Contactless
Contactless cards are tapped against the screen (above the
contactless transactions logo) with no need for a PIN.
Enter the sales amount using the keypad. There’s no need to
enter a decimal point, e.g. entering 2500 would be £25.00.
You can use the <BACK> key to make any corrections.
Press <OK> to conrm the amount.
Place the payment card on or near the display. The card machine
will emit a short audible tone to conrm that the contact was
successful. Pay attention to any on-screen messages.
When prompted select <OK> to print the
cardholder’s receipt or <Cancel> if they do
not want a receipt.
Chip & PIN
Enter the sales amount using the keypad. There’s no need to
enter a decimal point, e.g. entering 2500 would be £25.00.
You can use the <BACK> key to make any corrections.
Press <OK> to conrm the amount.
Insert their card into the slot at the front of the card machine.
The cardholder will be prompted to enter a PIN, and they must
then press the <OK> key to complete the sale.
The terminal will call the acquirer for authorisation.
Pay attention to any on-screen messages.
When prompted select <OK> to print the
cardholder’s receipt or <Cancel> if they do not
want a receipt.
For cards that do not support Contactless payments or where
prompted by the machine, customers can pay by Chip & PIN.
Setting up/changing the manager passcode
By default, the Manager passcode is: 1397139
It is important to change your Manager passcode and keep it safe.
Press <Cancel> to enter the Manager menu.
Enter the default/current manager’s passcode and press <OK>.
Using <Power/Up> and <Down> keys, select Change Passcode.
Press <OK> to conrm.
Press <Back> to clear the current passcode as desired.
Enter a new passcode and press <OK> to conrm.
LCD Display
Printer
Merchant ID (MID):
End of Day (Z Report)
To close the sales batch and produce and End of Day (Z Report)
* You will need the Manager Passcode to perform a reversal.
Press <BACK> to access the Transaction menu.
Using the <Power/Up> and the <Down> keys, select
End of Day and press <OK>.
Enter the manager passcode and press <OK> to conrm.
Press <OK> to conrm.
Pay attention to any on-screen messages.
Help Desk
If you’re having trouble, then we are here to help.
You can contact us using the details below:
01933 201424 info@swipen.co.uk
Monday to Saturday - 08:00 to 23:00
Sunday & Bank Holidays - 10:00 to 17:00
Closed Christmas Day
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Castles Technology swipen VEGA 3000 Specifications

General

Brand	Castles Technology
Model	swipen VEGA 3000
Category	Payment Terminal
Language	English