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Castles Technology UPT100F - User Manual

Castles Technology UPT100F
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UPT1000F
Book 2
User Manual
Confidential
Version 1.0
Feb. 2021
MAN-UPT1000-02-02-V1.0
CASTLES TECHNOLOGY
Castles Technology Co., Ltd.
6F, No. 207-5, Sec. 3, Beixin Rd., Xindian District,
New Taipei City 23143, Taiwan R.O.C.
http://www.castech.com.tw
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Summary

UPT1000 F Introduction

UPT1000 F Hardware Setup

UPT1000 F Front View Components

Identifies and labels front view components of the UPT1000F device.

UPT1000 F Basic Operation

UPT1000 F Program Manager Connection

Guides connecting to the UPT1000F via console and initial program manager overview.

UPT1000 F System Menu Overview

Details the options and functions available within the UPT1000F's system menu.

UPT1000 F Technical Notes

Serial Cable PIN Assignment

Provides detailed pinout information for serial communication cables.

UPT1000 F Appendix

FCC Warning and Compliance

Contains FCC compliance statements, cautions, and radiation exposure information.

Overview

The Castles UPT1000F is a versatile terminal designed for various payment and operational tasks, offering a range of features for both users and administrators. It is primarily intended for use in environments where a compact, keypad-less terminal with touch screen interaction is desired. The device supports multiple communication interfaces, making it adaptable to different network setups and peripheral connections.

Function Description

The UPT1000F serves as a payment terminal capable of processing transactions through various methods. It integrates a Magnetic Stripe Reader (MSR) for traditional card swipes, an EMV-compliant ICC Reader with an LED indicator for chip card transactions, and a Contactless Reader for NFC-based payments. This multi-faceted approach ensures broad compatibility with modern payment systems. The device features a 3.5" Touch Screen, which is the primary interface for user interaction and displaying information. Without a physical keypad, all input is managed through the touch screen or external connections.

Beyond payment processing, the UPT1000F is equipped with a robust operating system that allows for the management and execution of various applications. It supports the download and installation of user applications, enabling customization for specific business needs. The terminal can operate in a "Program Manager" mode, which lists all installed applications and allows users to select and run them. This manager also facilitates viewing application information, deleting applications, and setting a default application to launch automatically upon power-on.

Connectivity is a key aspect of the UPT1000F's functionality. It includes a USB (Type B) port for connecting peripherals, such as a USB keyboard, which can serve as an alternative input method to the touch screen. An Ethernet port provides wired network connectivity for reliable data transmission. Additionally, the device supports wireless communication through Bluetooth, managed via the "Bluetooth Setup" in the system menu, and potentially cellular networks with GSM Antenna and SIM card slots, indicating support for mobile data. Serial communication is also available via a COM (RJ45) port, which is crucial for console access and device configuration. The presence of SAM (Secure Access Module) slots suggests support for enhanced security features, often used in payment applications for cryptographic operations.

Usage Features

The UPT1000F is designed for straightforward operation, even without a physical keypad. The 3.5" touch screen provides an intuitive interface for navigating menus and interacting with applications. When powered on, if no default application is selected, the device automatically enters the "Program Manager." From here, users can easily browse through a list of installed applications. Selecting an application is done by pressing the corresponding number on the touch screen, or by using up/down navigation if an external keyboard is connected, followed by an "OK" action to launch it.

For administrative tasks and advanced configuration, the device offers a "System Menu." This menu is accessible by pressing a specific button (e.g., '0' for Download) from the Program Manager. The System Menu is organized into multiple pages, allowing access to various settings and utilities. Navigation between these pages is facilitated by designated up and down buttons.

Key usage features within the System Menu include:

  • Download AP: This allows for the installation of new user applications or kernel module firmware, keeping the device updated with the latest software.
  • System Info: Provides details about the kernel module firmware, useful for troubleshooting and verification.
  • Memory Status: Displays information about the terminal's flash memory and RAM, helping to monitor resource usage.
  • Sys Settings: Enables viewing or changing various system-level settings to customize the device's behavior.
  • Test Utility: A diagnostic tool for checking the functionality of the terminal's hardware components, ensuring everything is working correctly.
  • Power Off: A direct option to safely shut down the terminal.
  • TP Calibration: A utility to calibrate the touch panel, ensuring accurate and responsive touch input.

The serial cable PIN assignment details are provided to ensure correct connection for console access, which is essential for initial setup and advanced debugging. This allows administrators to connect the UPT1000F to a PC using a serial cable and use terminal emulation software like TeraTerm or PuTTY to send commands and receive output. The specified baud rate of 115200 is critical for establishing a stable connection.

Maintenance Features

The UPT1000F incorporates several features to facilitate maintenance, troubleshooting, and security management. These features are primarily accessed through the "System Menu," providing administrators with comprehensive control over the device's state and configuration.

  • Program Manager: While primarily a usage feature, the Program Manager also serves as a maintenance tool. It allows administrators to view application information, delete unwanted or problematic applications, and manage the default application setting. This helps in keeping the device streamlined and ensuring only necessary applications are running.
  • Factory Reset: This is a crucial maintenance feature that allows for a complete reset of the terminal to its original factory settings. Performing a factory reset deletes all user applications, fonts, and data, which can be invaluable for resolving persistent software issues or preparing the device for redeployment.
  • Debug Tools: The System Menu includes "Debug Tools" that enable administrators to obtain core dumps or debug logs. These logs are essential for diagnosing complex software problems and providing detailed information to support personnel for resolution.
  • HW Detect: This utility helps in detecting and verifying the hardware information of the terminal. It's useful for confirming the presence and functionality of various internal components, which can aid in hardware troubleshooting.
  • Key Injection: The "Key Injection" menu is a critical security maintenance feature. It allows for the secure injection of cryptographic keys into the device, which is fundamental for protecting sensitive transaction data and ensuring compliance with payment industry standards. There's also a "Key Bridge" menu specifically for supporting key injection for particular software applications.
  • PWD Change: This feature allows administrators to change passwords for various access levels, such as Function key, PMEnter key, and Factory key. This is vital for maintaining security and restricting unauthorized access to critical device functions.
  • ULD KEY HASH: This option allows viewing the ULD (User Loadable Data) user key hash value, which can be important for verifying the integrity and authenticity of loaded keys.
  • Share Object Management: This menu provides the ability to view shared objects within the terminal, which can be useful for understanding application dependencies and managing shared resources.
  • Embedded TMS: The "Embedded TMS" (Terminal Management System) setting menu indicates support for remote management capabilities. This allows for centralized control and maintenance of a fleet of UPT1000F devices, enabling remote updates, configuration changes, and monitoring, significantly reducing the need for on-site intervention.
  • Font Mng: This feature allows for the management of fonts on the device, which can be important for ensuring proper display of text in various applications and languages.

The serial console access, as detailed in the "Technical Notes," is a fundamental maintenance tool. By connecting the device to a PC via the COM port and using terminal software, administrators can gain low-level access to the device, execute commands, and monitor its operation, which is often necessary for advanced diagnostics and recovery procedures that might not be available through the touch screen interface. The clear PIN assignment ensures that the correct serial connection can be established without ambiguity.

Overall, the UPT1000F is designed to be a robust and manageable payment terminal, offering a balance of user-friendly operation and comprehensive administrative controls for effective deployment and long-term maintenance.

Castles Technology UPT100F Specifications

General IconGeneral
Device TypePayment Terminal
ModelUPT100F
ManufacturerCastles Technology
Memory128MB Flash, 64MB RAM
Card ReaderMagnetic stripe, Smart card (EMV)
ContactlessYes
ConnectivityEthernet, RS232
SecurityPCI PTS 5.x
Operating SystemLinux
Operating Temperature0°C to +50°C
Storage Temperature-20°C to 70°C
Supported CardsEMV, Magstripe, Contactless
BatteryOptional, rechargeable
Processor32-bit ARM Cortex-M4

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