4
UK
Telephone Helpline: 0845 146 2887
Troubleshooting
Technical Specifications
Fault Probable Cause Action
The appliance is
not working
The appliance is not
switched on
Check the appliance is plugged in correctly and switched on
Plug and lead are
damaged
Call POLAR agent or qualified technician
Fuse in the plug has
blown
Replace the plug fuse
Power supply Check power supply
Internal wiring fault Call POLAR agent or qualified technician
Appliance is noisy
or works
intermittently
Power fluctuations Turn off the appliance and restart after 3 minutes
Add Water
indicator is lit
Water level is low or
tank is empty
Refill water tank and restart
Water filter is blocked Clean water filter and restart appliance
Ice Full indicator is
lit
Ice basket full Empty the ice basket
All indicators flash
together
Water box is blocked
and cannot tilt
Disconnect from the power supply. Remove some of the ice
cubes and gently tilt the water box by hand. Restart the
appliance after 3 minutes
Ice cubes are
sticking together
Ice making cycle is
too long
Reset the ice cube size and restart the appliance
Water temperature is
too low
Empty water tank and refill
Compressor runs
but no ice is made
Refrigerant leak or
block in the
refrigerant system
Call POLAR agent or qualified technician
Model Voltage Power Current
Water
Tank
Volume
Bin
Storage
Ice
Making
Capacity
Refrigerant
Dimensions
h x w x d
mm
Weight
CN861 230V
50Hz
120W 0.5A 2 litres 0.6kg 10kg/
24 hours
R600a 315 x 244 x
373
9.5 kg
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