Why is the suction power so low on my Cecotec Vacuum Cleaner?
The suction power might be low due to a full dust tank, dirty or blocked filters, or a blockage in the air inlet of the vacuuming tube or suction base. Empty the dust tank, clean or replace the filter, and remove any dirt attached to the brush to resolve this issue.
What to do if my cecotec Conga Rockstar 300 X-Treme ErgoWet Vacuum Cleaner motor does not operate?
If the motor isn't working, it could be due to no battery charge or incorrect assembly of components. Charge the vacuum cleaner and ensure that the vacuuming tube, brush, battery, suction base, and handheld vacuum cleaner are correctly assembled.
Why has the operating time decreased after charging my cecotec Conga Rockstar 300 X-Treme ErgoWet Vacuum Cleaner?
A reduced operating time after charging may be caused by the battery not being fully charged or the battery being damaged or too old. Fully charge the battery. If the problem persists, consider replacing the battery.
General| Model | Conga Rockstar 300 X-Treme ErgoWet |
|---|---|
| Category | Vacuum Cleaner |
| Battery Type | Li-ion |
| Charging Time | 4 hours |
| Filtration | HEPA filter |
| Mopping Function | Yes |
| Auto Recharge | Yes |
| Virtual Walls | No |
| Scheduled Cleaning | Yes |
| Warranty | 2 years |
| Type | Cordless Vacuum Cleaner |
| Technology | Cyclonic |
| Motor | Digital Motor |
| Dust Container Capacity | 0.8 L |
| Filtration System | HEPA |
| Modes | 3 |
Covers mains voltage, domestic use, cord inspection, avoiding damage, self-repair, accessory use, and placement near heat/liquids.
Details safe practices for Li-ion batteries, including charging, storage, handling leaks, and avoiding damage.
Instructions for taking the product out of the box and checking for any visible damage before proceeding.
Guide on how to connect the suction base to the vacuuming tube using alignment tabs and release buttons.
Steps to assemble the dust tank to the handheld vacuum cleaner, including release buttons and unlocking positions.
Final step for device installation, connecting the assembled suction base and vacuuming tube to the handheld unit.
Instructions for operating the handheld vacuum cleaner, including power levels, modes, and turning the device on/off.
Instructions for operating the upright vacuum cleaner, covering power levels, modes, and device activation/deactivation.
Describes various accessories and their suitability for different surfaces and the handheld or upright vacuum cleaner.
Information on assembling and using the Cepillo Jalisco brush for cleaning hard and soft floors.
Details on the interchangeable brush made of silicone and bristles for carpets and pet hair cleaning.
Usage of the wide brush accessory for cleaning furniture and hard-to-reach corners.
Usage of the narrow brush accessory for cleaning furniture and hard-to-reach corners.
Instructions for assembling and using the wall bracket for hanging the vacuum cleaner and storing accessories.
Details on the two ways to charge the device and the battery indicator lights.
Precautions for cleaning the appliance, including using soft cloths, avoiding water immersion, and keeping it dry.
Instructions for emptying and cleaning the dust tank, including recommended frequency and methods.
Guidance on regularly cleaning the filters with warm water for maximum efficiency and proper drying before reinstallation.
Recommendations for cleaning the Cepillo Jalisco brush to prevent tangling and blockages, using warm water.
Instructions for preparing the wet accessory, including unpacking and checking components.
Steps for installing and removing the water tank and mop cloth, including attachment methods.
Information on activating and stopping water emission using the push button and ensuring proper water tank closure.
Possible reasons and solutions for the motor not operating, including battery charge and assembly checks.
Troubleshooting steps for low suction power, focusing on dust tank fullness, filter condition, and air intake blockages.
Solutions for reduced operating time after charging, related to battery charge level or battery condition.
Details on the 2-year warranty, conditions for validity, and exclusions like misuse or unauthorized repairs.
Information on contacting Cecotec Technical Support Service for any problems or doubts regarding the product.
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