17
Troubleshooting – Continued
Your iPod/iPhone is not charged even though it is in the dock.
· Your iPod/iPhone might not be properly docked. Take your iPod/iPhone out of the
dock, and remove any obstructions on the connector from the dock and on your iPod/
iPhone. Place your iPod/iPhone back into the dock.
· Your iPod/iPhone is frozen or locked up. Check whether your iPod/iPhone operates
correctly before placing it back into the dock. Please refer to the owner’s instruction
manual of your iPod/iPhone.
· You are using the third generation of iPod. The third generation of iPod is only
charged with 12V power supply. It is not supported by this unit.
When playing music, the sound gets distorted.
· The volume level on the connected device or the unit is set too high. Decrease the
volume until the distortion has disappeared.
· The source sound is distorted. If the original sound source (MP3/ACC) on your iPod is
poor quality, the distortion and noises are easily noticed with high-power speakers.
· The remote control is not aimed to the unit or too far away from it. Move to within
3 m of the unit and point the remote control toward the unit.
MAINTENANCE & TROUBLESHOOTING GUIDE
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