CeraGem PAUSE M2 - Page 19

1716
CGMEMCG-2101
Exchange and Return Period
Exchanges and returns due to simple remorse must be made within
2 weeks from the date of installation
,
and the round
-
trip shipping
cost
(
the amount varies depending on the region
)
and the refund of
the installation fee will be charged
.
If there is a defect that requires major repair when installing the
product
,
it is a principle to exchange the product within 2 weeks free
of charge
.
Non
-
exchange and refund policy
As the product is an assembled electronic product
,
it cannot be
exchanged or refunded for the following reasons
:
1. If a product defect is caused by consumer carelessness
,
or the
product value has decreased signicantly due to the use of the
product
2. An exchange or refund due to simple remorse 2 weeks after
product installation
3. An exchange or refund due to dierences in height or massage
intensity that varies by person
,
not due to product defects
4. If there is not a defect that requires major repair when installing
the product
*
Reasons for shipping charges
:
In the case of a return due to simple remorse
before opening the box
,
the customer will be
charged the round
-
trip logistics cost
. (
Non
-
returnable when the product is opened
)