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Chamberlain Merlin MS105MYQ - User Manual

Chamberlain Merlin MS105MYQ
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MS105MYQ
Sectional and Tilt Garage Door Opener
Installation and Operating Instructions
This manual contains IMPORTANT SAFETY information
DO NOT PROCEED WITH THE INSTALLATION BEFORE READING THOROUGHLY
gomerlin.com.au
gomerlin.co.nz
Commander Elite
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Summary

Getting Started: Before You Begin

Pre-installation Checks

Review garage structure, access doors, and necessary accessories before installation.

Door Balance Test

Test the garage door balance, check for binding, and ensure it operates smoothly.

Door Type Identification

Sectional Door with Curved Track

Describes sectional doors with a curved track system for opener installation.

One-Piece Door with Horizontal Track

Details one-piece doors that use only horizontal tracks for operation.

One-Piece Door without Track

Covers one-piece doors that do not utilize a track system.

J-Type Tilt Door Fittings

Specifies J-Type tilt doors and their specific fitting requirements.

Electrical Connection Requirements

Power Outlet Requirements

Details the need for a 240V general purpose outlet near the opener.

Carton Inventory: Whats Included

Opener and Rail Components

Lists all parts included in the opener and rail cartons for assembly.

Rail Size Options

Sectional Door Rail Options

Details rail lengths and part numbers for sectional doors up to 2.2m and 2.5m.

Extended Sectional Door Rail

Covers rail extension options for sectional doors from 2.5m to 3.5m.

Tilt Door Rail Option

Specifies the rail size and part number for 2.3m tilt doors.

Tools Required for Installation

Essential Tools for Installation

Lists all necessary tools for installing the garage door opener.

Provided Hardware Kit

Hardware Kit Contents

Details the specific hardware items provided with the opener for installation.

Installation Overview Diagram

Installation Diagram

Illustrates a fully installed garage door opener with numbered components.

Control Panel Functions

External Accessory Power

Details the power output available for external accessories like receivers.

Terminal Block Functions

Explains the purpose and connections for each terminal on the control panel.

Control Panel Buttons and Indicators

Describes the functions of the UP, PROG, DOWN, LEARN buttons and the Indicator LED.

Belt Tightening Procedure

Belt Tension Adjustment

Instructions on how to correctly tension the opener's drive belt for optimal performance.

Rail-to-Opener Fastening

Securing the Rail Assembly

Steps to attach the rail to the opener's powerhead using brackets and screws.

Header Bracket Positioning Guidelines

Mounting Location and Reinforcement

Guidance on securely fastening the header bracket to structural supports.

Header Bracket Installation

Wall Mount Installation

Procedure for centering and securing the header bracket on a wall.

Ceiling Mount Installation

Procedure for centering and securing the header bracket on a ceiling.

Rail Attachment to Header Bracket

Connecting the Rail to the Bracket

Steps to align and secure the rail bracket to the header bracket using pins.

Opener Positioning

Sectional Door Positioning

How to position the opener rail relative to a sectional door.

One Piece Tilt Door Positioning

How to position the opener rail relative to a one-piece tilt door.

Hanging the Opener Assembly

Securing the Opener Unit

Instructions for hanging the opener assembly to the ceiling or brackets.

Door Bracket Fastening

Mounting Position for Sectional Doors

Guidance on attaching the door bracket to sectional doors.

Mounting Position for One Piece Doors

Guidance on attaching the door bracket to one-piece doors.

Door Arm Attachment to Trolley

Connecting Door Arms

Steps to attach the straight and curved door arms to the trolley and door bracket.

Manual Release Operation and Safety

Safety Warning for Manual Release

Crucial safety warnings before using the manual door release mechanism.

Manual Release Operation

Procedure for disengaging and re-engaging the trolley for manual door operation.

Programming Travel Limits and Force Settings

Programming Travel Limits

Steps to set the full open and close positions for the garage door.

Setting the Force (Auto)

Procedure for automatically setting the door's opening and closing force.

Setting the Force (Manual Learn)

Alternative method to manually set the door's opening and closing force.

Safety Reverse System Testing

Safety Reverse Test Procedure

How to test and ensure the door reverses upon contact with an obstacle.

Optional Travel Speed Programming

Automatic Speed Selection

How the opener automatically selects travel speed based on door distance.

Manual Speed Selection

Instructions to manually set the door's travel speed to slow or regular.

Protector System (IR Beams) Installation

Purpose and Installation Recommendation

Explains the necessity and benefits of installing IR Beams for safety.

IR Beam Safety Guidelines

Safety precautions and positioning guidelines for installing the Protector System.

Transmitter Programming for Opener Light

Programming Transmitter for Light

Steps to link a transmitter button to operate the opener's courtesy light.

Erasing Transmitter Codes

Procedure to remove all learned transmitter codes from the opener.

Timer to Close (TTC) Feature

TTC Operation and Safety

Details the automatic closing feature and its safety requirements (IR Beams).

Activating and Setting TTC Time

Instructions to enable TTC and set the delay time for automatic closing.

Deactivating TTC

Steps to disable the Timer to Close feature.

Wireless Wall Button Installation

Wireless Wall Button Installation

Procedure for mounting the wireless wall control unit.

Warning Label Placement

Placement of Safety Labels

Guidance on where to affix the provided warning labels for safety.

Partial Opening Feature (PET)

Activating the PET Feature

How to program a transmitter for a partial door opening position.

Deactivating the PET Feature

Steps to disable the partial opening feature.

Wireless Programming for Accessories

Programming Additional Transmitters

Steps to add new transmitter codes to the opener's memory.

Erasing All Transmitter Codes

Procedure to clear all learned transmitter codes from the opener.

Setting Keyless Entry PIN

Instructions to set or change the Personal Identification Number for the keypad.

Operating Your Garage Door Opener

Opener Activation Methods

Describes how to activate the opener using various devices like remotes or panels.

Manual Door Operation

Procedure for manually opening or closing the garage door using the release cord.

Transmitter Operation Modes

Explains how the door behaves when activated by a transmitter (open, stop, reverse).

Opener Light Behavior

Conditions under which the opener's indicator light turns on and off.

Opener Maintenance and Care

Monthly Maintenance

Recommended monthly checks for door balance, operation, and safety reverse system.

Annual Maintenance

Annual lubrication and care instructions for the opener and rail assembly.

Transmitter Battery Replacement

Battery Replacement Guidelines

Safety warnings and instructions for replacing transmitter batteries.

Optional Accessories Overview

Accessory List

Lists available optional accessories for the garage door opener.

Rail Hardware Components

Rail Assembly Components

Identifies various parts used for assembling and mounting the opener rail.

Replacement Parts Identification

Opener Replacement Parts

Lists internal electronic and mechanical replacement parts for the opener unit.

Rail Replacement Parts

Details replacement parts specifically for the opener's rail assembly.

Troubleshooting Common Issues

Opener Not Operating (Transmitter;Control)

Troubleshooting steps for when the opener does not respond to controls.

Door Operates From Control, Not Transmitter

Diagnosing issues when the transmitter fails to operate the opener.

Transmitter Short Range

Solutions for reduced transmission range of the garage door opener remote.

Door Reverses Unexpectedly (Flashing Light)

Troubleshooting door reversing due to Protector System or other issues.

Door Opens;Closes by Itself

Addressing issues where the garage door operates without user input.

Door Stops or Doesnt Close Completely

Fixing problems where the door stops mid-travel or fails to close fully.

Door Opens But Wont Close

Resolving issues where the door opens but fails to initiate the closing cycle.

Opener Strains or Hums

Diagnosing issues related to opener strain, broken springs, or door locks.

Opener Wont Activate (Power Failure)

Information on operating the opener during power outages.

Opener Runs, Carriage Not Moving

Troubleshooting when the opener motor runs but the carriage remains stationary.

Control Panel Arrows Flashing

Guidance on interpreting flashing arrow sequences on the control panel.

Opener Diagnostic Chart

Diagnostic Codes and Resolutions

Table correlating diagnostic codes (arrow flashes) with symptoms and resolutions.

Commander Elite MS105 MYQ Specifications

Technical Specifications

Details input voltage, power, torque, door weight limits, dimensions, and receiver specs.

Warranty Registration Process

Online Warranty Registration

Information on how to register the product warranty online for validation.

Chamberlain Limited Warranty Details

What is Covered

Details the parts and periods covered under the manufacturer's warranty.

What is Not Covered

Lists exclusions from the warranty coverage, including batteries and travel costs.

Warranty Conditions

Conditions that must be met for the warranty to remain valid, including professional installation.

Making a Claim

Procedure for making a warranty claim and obtaining repairs or replacements.

Exclusions - What Voids the Warranty

Specific reasons that will void the Chamberlain Limited Warranty.

Liability - Australia Only

Legal disclaimers and limitations of liability specific to Australia.

Liability - New Zealand Only

Legal disclaimers and limitations of liability specific to New Zealand.

Service Centre Contact Details

Contact information for Chamberlain service centres in Australia and New Zealand.

Summary

Getting Started: Before You Begin

Pre-installation Checks

Review garage structure, access doors, and necessary accessories before installation.

Door Balance Test

Test the garage door balance, check for binding, and ensure it operates smoothly.

Door Type Identification

Sectional Door with Curved Track

Describes sectional doors with a curved track system for opener installation.

One-Piece Door with Horizontal Track

Details one-piece doors that use only horizontal tracks for operation.

One-Piece Door without Track

Covers one-piece doors that do not utilize a track system.

J-Type Tilt Door Fittings

Specifies J-Type tilt doors and their specific fitting requirements.

Electrical Connection Requirements

Power Outlet Requirements

Details the need for a 240V general purpose outlet near the opener.

Carton Inventory: Whats Included

Opener and Rail Components

Lists all parts included in the opener and rail cartons for assembly.

Rail Size Options

Sectional Door Rail Options

Details rail lengths and part numbers for sectional doors up to 2.2m and 2.5m.

Extended Sectional Door Rail

Covers rail extension options for sectional doors from 2.5m to 3.5m.

Tilt Door Rail Option

Specifies the rail size and part number for 2.3m tilt doors.

Tools Required for Installation

Essential Tools for Installation

Lists all necessary tools for installing the garage door opener.

Provided Hardware Kit

Hardware Kit Contents

Details the specific hardware items provided with the opener for installation.

Installation Overview Diagram

Installation Diagram

Illustrates a fully installed garage door opener with numbered components.

Control Panel Functions

External Accessory Power

Details the power output available for external accessories like receivers.

Terminal Block Functions

Explains the purpose and connections for each terminal on the control panel.

Control Panel Buttons and Indicators

Describes the functions of the UP, PROG, DOWN, LEARN buttons and the Indicator LED.

Belt Tightening Procedure

Belt Tension Adjustment

Instructions on how to correctly tension the opener's drive belt for optimal performance.

Rail-to-Opener Fastening

Securing the Rail Assembly

Steps to attach the rail to the opener's powerhead using brackets and screws.

Header Bracket Positioning Guidelines

Mounting Location and Reinforcement

Guidance on securely fastening the header bracket to structural supports.

Header Bracket Installation

Wall Mount Installation

Procedure for centering and securing the header bracket on a wall.

Ceiling Mount Installation

Procedure for centering and securing the header bracket on a ceiling.

Rail Attachment to Header Bracket

Connecting the Rail to the Bracket

Steps to align and secure the rail bracket to the header bracket using pins.

Opener Positioning

Sectional Door Positioning

How to position the opener rail relative to a sectional door.

One Piece Tilt Door Positioning

How to position the opener rail relative to a one-piece tilt door.

Hanging the Opener Assembly

Securing the Opener Unit

Instructions for hanging the opener assembly to the ceiling or brackets.

Door Bracket Fastening

Mounting Position for Sectional Doors

Guidance on attaching the door bracket to sectional doors.

Mounting Position for One Piece Doors

Guidance on attaching the door bracket to one-piece doors.

Door Arm Attachment to Trolley

Connecting Door Arms

Steps to attach the straight and curved door arms to the trolley and door bracket.

Manual Release Operation and Safety

Safety Warning for Manual Release

Crucial safety warnings before using the manual door release mechanism.

Manual Release Operation

Procedure for disengaging and re-engaging the trolley for manual door operation.

Programming Travel Limits and Force Settings

Programming Travel Limits

Steps to set the full open and close positions for the garage door.

Setting the Force (Auto)

Procedure for automatically setting the door's opening and closing force.

Setting the Force (Manual Learn)

Alternative method to manually set the door's opening and closing force.

Safety Reverse System Testing

Safety Reverse Test Procedure

How to test and ensure the door reverses upon contact with an obstacle.

Optional Travel Speed Programming

Automatic Speed Selection

How the opener automatically selects travel speed based on door distance.

Manual Speed Selection

Instructions to manually set the door's travel speed to slow or regular.

Protector System (IR Beams) Installation

Purpose and Installation Recommendation

Explains the necessity and benefits of installing IR Beams for safety.

IR Beam Safety Guidelines

Safety precautions and positioning guidelines for installing the Protector System.

Transmitter Programming for Opener Light

Programming Transmitter for Light

Steps to link a transmitter button to operate the opener's courtesy light.

Erasing Transmitter Codes

Procedure to remove all learned transmitter codes from the opener.

Timer to Close (TTC) Feature

TTC Operation and Safety

Details the automatic closing feature and its safety requirements (IR Beams).

Activating and Setting TTC Time

Instructions to enable TTC and set the delay time for automatic closing.

Deactivating TTC

Steps to disable the Timer to Close feature.

Wireless Wall Button Installation

Wireless Wall Button Installation

Procedure for mounting the wireless wall control unit.

Warning Label Placement

Placement of Safety Labels

Guidance on where to affix the provided warning labels for safety.

Partial Opening Feature (PET)

Activating the PET Feature

How to program a transmitter for a partial door opening position.

Deactivating the PET Feature

Steps to disable the partial opening feature.

Wireless Programming for Accessories

Programming Additional Transmitters

Steps to add new transmitter codes to the opener's memory.

Erasing All Transmitter Codes

Procedure to clear all learned transmitter codes from the opener.

Setting Keyless Entry PIN

Instructions to set or change the Personal Identification Number for the keypad.

Operating Your Garage Door Opener

Opener Activation Methods

Describes how to activate the opener using various devices like remotes or panels.

Manual Door Operation

Procedure for manually opening or closing the garage door using the release cord.

Transmitter Operation Modes

Explains how the door behaves when activated by a transmitter (open, stop, reverse).

Opener Light Behavior

Conditions under which the opener's indicator light turns on and off.

Opener Maintenance and Care

Monthly Maintenance

Recommended monthly checks for door balance, operation, and safety reverse system.

Annual Maintenance

Annual lubrication and care instructions for the opener and rail assembly.

Transmitter Battery Replacement

Battery Replacement Guidelines

Safety warnings and instructions for replacing transmitter batteries.

Optional Accessories Overview

Accessory List

Lists available optional accessories for the garage door opener.

Rail Hardware Components

Rail Assembly Components

Identifies various parts used for assembling and mounting the opener rail.

Replacement Parts Identification

Opener Replacement Parts

Lists internal electronic and mechanical replacement parts for the opener unit.

Rail Replacement Parts

Details replacement parts specifically for the opener's rail assembly.

Troubleshooting Common Issues

Opener Not Operating (Transmitter;Control)

Troubleshooting steps for when the opener does not respond to controls.

Door Operates From Control, Not Transmitter

Diagnosing issues when the transmitter fails to operate the opener.

Transmitter Short Range

Solutions for reduced transmission range of the garage door opener remote.

Door Reverses Unexpectedly (Flashing Light)

Troubleshooting door reversing due to Protector System or other issues.

Door Opens;Closes by Itself

Addressing issues where the garage door operates without user input.

Door Stops or Doesnt Close Completely

Fixing problems where the door stops mid-travel or fails to close fully.

Door Opens But Wont Close

Resolving issues where the door opens but fails to initiate the closing cycle.

Opener Strains or Hums

Diagnosing issues related to opener strain, broken springs, or door locks.

Opener Wont Activate (Power Failure)

Information on operating the opener during power outages.

Opener Runs, Carriage Not Moving

Troubleshooting when the opener motor runs but the carriage remains stationary.

Control Panel Arrows Flashing

Guidance on interpreting flashing arrow sequences on the control panel.

Opener Diagnostic Chart

Diagnostic Codes and Resolutions

Table correlating diagnostic codes (arrow flashes) with symptoms and resolutions.

Commander Elite MS105 MYQ Specifications

Technical Specifications

Details input voltage, power, torque, door weight limits, dimensions, and receiver specs.

Warranty Registration Process

Online Warranty Registration

Information on how to register the product warranty online for validation.

Chamberlain Limited Warranty Details

What is Covered

Details the parts and periods covered under the manufacturer's warranty.

What is Not Covered

Lists exclusions from the warranty coverage, including batteries and travel costs.

Warranty Conditions

Conditions that must be met for the warranty to remain valid, including professional installation.

Making a Claim

Procedure for making a warranty claim and obtaining repairs or replacements.

Exclusions - What Voids the Warranty

Specific reasons that will void the Chamberlain Limited Warranty.

Liability - Australia Only

Legal disclaimers and limitations of liability specific to Australia.

Liability - New Zealand Only

Legal disclaimers and limitations of liability specific to New Zealand.

Service Centre Contact Details

Contact information for Chamberlain service centres in Australia and New Zealand.

Overview

The Merlin Commander Elite MS105MYQ is a sectional and tilt garage door opener designed for residential use. It comes with installation and operating instructions, emphasizing safety throughout its use. The device is designed to operate spring-balanced residential sectional and tilt doors up to 20 m².

Function Description

The primary function of the Merlin Commander Elite MS105MYQ is to automate the opening and closing of garage doors. It is equipped with a belt drive mechanism and a one-piece trolley on a steel rail, ensuring smooth and reliable operation. The opener includes a powerhead, a rail assembly, and various brackets for secure installation.

The device features a safety reverse system that is crucial for preventing serious personal injury or property damage. This system requires the garage door to reverse on contact with a 40 mm obstacle placed on the floor. After any adjustments, this safety reversal system must be tested to ensure proper function. The opener also incorporates automatic force adjustment to prevent excessive force from being applied to the door.

The Commander Elite MS105MYQ includes a control panel located under a cover at the rear of the opener. This panel features an E-Serial port for serial communication, push button inputs for wired wall controls, ground terminals, and an IR Sensor input for The Protector System™ (IR Beams). It also has dedicated terminals for a "Door-in-door" safety switch, which prevents the opener from activating if a built-in pedestrian door is open. Flasher terminals provide output for flashing lights during door motion.

The control panel is equipped with UP, PROG, DOWN, and LEARN buttons, along with an Indicator LED. The UP and DOWN buttons are used for initial programming, driving the door, and displaying diagnostic codes. The PROG button is used to program door limits and other features. The LEARN button is used to program transmitters and manually learn forces. A green button on the control panel allows for manual activation (Open - Stop - Close) when transmitters are unavailable.

The opener is designed to be compatible with myQ technology, allowing for smart home integration and remote control capabilities. It also supports a battery backup system, ensuring operation during power outages.

Usage Features

Installation and Setup:

Before installation, users are instructed to check the garage door for balance, sticking, or binding, and to repair any issues. All ropes, chains, and locks connected to the garage door must be removed to prevent entanglement. The header bracket, which supports the opener, must be rigidly fastened to a structural support. The rail is then assembled to the opener and attached to the header bracket. The door bracket is securely fastened to the door itself.

Manual Release:

The opener includes a manual release mechanism, identified by a red handle and rope, which allows the door to be operated manually during power outages or emergencies. To disengage, the rope and handle are pulled down. To re-engage, a green button in the center of the trolley assembly is pressed, and the door will automatically re-engage when it passes the trolley position. It is crucial not to use the red handle to open and close the door, and the handle should be mounted at a height less than 1.8 m from the floor.

Programming Travel Limits and Force Settings:

Travel limits regulate the points at which the door stops when moving UP or DOWN. These are programmed using the UP, DOWN, and PROG buttons on the control panel. The opener uses a position tab on the belt to activate a mechanical passpoint during door travel, which is essential for programming limits. The force settings are automatically adjusted during the travel limit setting process, but can also be manually learned if required.

Safety Reverse System Test:

After any adjustments to travel limits or force settings, the safety reverse system must be tested. A 40 mm high object is placed flat on the floor under the garage door. The door is then operated in the down direction and must reverse upon contact with the obstacle. If it fails to reverse, adjustments are necessary.

Travel Speed (Optional):

The opener offers two travel speeds: REGULAR and SLOW. The speed is automatically selected based on the door's travel distance (longer than 1.6 meters for REGULAR, shorter for SLOW). Users can also manually toggle between these speeds using the UP and DOWN arrows.

The Protector System™ (IR Beams) (Optional):

For enhanced safety, especially in installations where the closing force exceeds 400 N (40 kgf), The Protector System™ (IR Beams) is recommended. These IR beams prevent the door from closing if a person or object is in the beam's path. If the door is already closing and the beam is broken, it will return to the open position. The IR beams should be installed no higher than 100 mm above the floor.

Programming Transmitters:

Transmitters (remote controls) can be programmed to operate the opener and its courtesy light. This involves pressing and holding a button on the transmitter, then pressing and releasing the "LEARN" button on the opener. The opener's courtesy light will flash to confirm successful programming. Multiple transmitters can be programmed, and all codes can be erased by holding the "LEARN" button for an extended period.

Wireless Wall Button (E138M):

A wireless wall button is supplied and pre-programmed. Additional wall controls can be programmed using the wireless programming instructions. It should be installed at a minimum height of 1.5 m above the floor, in a location where the garage door is visible and out of reach of children.

Timer to Close Feature (TTC):

This feature allows the door to automatically close after a specified delay (10 to 180 seconds in 10-second increments) from a fully open position. It requires The Protector System™ (IR Beams) to be installed. The TTC feature is activated and adjusted using the PROG and DOWN buttons.

Partial Opening Feature (PET):

The PET feature provides an adjustable second stop position for ventilation, pedestrian, or pet access. This position is programmed to a specific transmitter button. The door can be driven to the desired PET access position, then programmed using the PROG and UP buttons.

Warning Labels:

Three warning labels are provided: a "Risk of entrapment" label near the fixed wall control, an "EMERGENCY Release/Service" label on the manual release cord, and a "WARNING Child Entrapment" label on a low inside panel of the door. These labels serve as reminders of safe operating procedures.

Maintenance Features

Regular Checks (Once a Month):

Users are advised to manually operate the garage door monthly to check for balance or binding. If issues are found, a qualified door technician should be called. The door should open and close fully, and limits and/or force should be adjusted if necessary. The safety reverse test must be repeated monthly, and any necessary adjustments made.

Annual Checks (Once a Year):

Annually, the belt and the inside of the rail assembly where the trolley slides should be lightly greased. This helps ensure smooth operation and prolongs the life of the components. The opener's internal components do not require additional lubrication.

Battery Replacement in Transmitters:

The batteries in the transmitters have a long life, but if the transmission range decreases, they need to be replaced. The manual provides instructions for replacing the CR2032 battery in the standard transmitter and for optional transmitters (E943M, E940M & E945M). Users are reminded to observe battery polarity and dispose of old batteries properly, as they are not covered by the warranty.

Troubleshooting:

The manual includes a comprehensive troubleshooting section to help users diagnose and resolve common issues. This section covers problems such as the opener not operating, short transmitter range, the door reversing for no apparent reason (often indicated by 10 flashes of the opener light), the door opening and closing by itself, the door stopping before closing completely, the door opening but not closing, the opener straining, the opener humming briefly but not working, the opener not activating due to power failure, and the carriage not moving despite the opener running.

Diagnostic Chart:

A diagnostic chart is provided, detailing various diagnostic codes indicated by the flashing UP and DOWN arrows on the control panel. Each code corresponds to a specific symptom and offers possible resolutions, such as checking IR beam alignment, wiring, motor, logic board, or passpoint module. This chart helps users identify and address problems efficiently.

The Merlin Commander Elite MS105MYQ is designed for safe, convenient, and reliable garage door operation, with a strong emphasis on user safety and ease of maintenance.

Chamberlain Merlin MS105MYQ Specifications

General IconGeneral
ManufacturerChamberlain
ModelMS105MYQ
TypeGarage Door Opener
Power SourceElectric
Motor TypeDC
Horsepower1/2 HP
DriveChain
Drive TypeChain Drive
Remote Controls Included2
Battery BackupNo
ConnectivityWi-Fi
ControlRemote control
CompatibilityMyQ
SecurityRolling code technology
Warranty5 year motor warranty

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