www.chamsys.co.uk MagicQ Console Quick Start Manual
Page 33 of 40
Screen Problems
If the screen is blank – then this may be because of the screen saver. Try pressing SHIFT.
If the screen remains blank even after pressing buttons then try holding CTRL and pressing the bottom right soft
button (soft button closest to the large encoder wheels) twice. This attempts to restart the screen back-light.
The screen may have been turned off and locked by a user. Press CTRL and the second soft button down on the
left (soft button B). If this does not help then press CTRL and the second soft button a second time.
If the screen still remains blank then try connecting an external monitor.
If the screen is slightly blue or pictures are distorted after power up then shut down the console and restart. If you
cannot see the QUIT button on the screen, then hold the Left, Down and Right cursor keys and press DBO to force
a shutdown.
If the screen is white then the processor has stopped running. Press and hold the reset button on the back panel for
15 seconds to power off the console. Then restart the console. If the white screen continues then it may be
necessary to unplug and replace the power connection to the processor inside the rear panel.
If the screen shows “Enter system disk” then the main processor has not recognised the hard drive correctly. Restart
the console using the reset button on the console.
Start Up Problems
If the console does not start at all – i.e. no LEDs are lit on the rear panel then check the front panel LED under the
arm-rest. If no LEDs are lit then there is a failure of the main PSU. Contact your dealer for support.
If the console starts, but fails to boot completely then the power cables or disc cables may have come loose during
transport. Contact an electrically competent engineer, to re-seat the cables.
If the console always enters the Software Upgrade Utility then a button is most likely stuck down. Enter 0 or quit
to leave the Software Upgrade Utility. Once the console has started then hold one SHIFT button and press another
SHIFT button to enter the button test mode. Press SHIFT and SHIFT again to exit button test mode.
If the console fails to start and displays a message asking you to run fsck manually then see disc repair below.
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