ChamSys Ltd MagicQ
MagicQ PC install 3 of 4 www.chamsys.co.uk
Installing the correct drivers
Some versions of Windows will automatically install certified drivers for MagicQ Wings and
Interfaces even though they are the wrong drivers. In order for the MagicQ PC wing to work it
must use the FTDI D2XXXX USB drivers (as provided in the MagicQ installation) rather than the
FTDI virtual com port drivers used by some other devices. If the MagicQ Wing appears in Control
Panel, System, Device Manager as a virtual com port then it will not work.
If the FTDI virtual com port drivers are already installed you will need to remove them - but
beware; this may stop some of your other devices from working. If you do not understand the
implications of this then please seek expert advice before following these steps:
• Disable all networks
• Disconnect the MagicQ PC wing
• In Control Panel, Select Add/Remove Programs and remove the FTDI com port drivers.
• Connect the MagicQ Wing. Windows should now ask you for the drivers. Point it at the drivers
in the ftdi directory on the CD and complete driver installation.
• Enable your networks again
Installing on Vista 64bit and Windows 7 64bit
The drivers included with the MagicQ software v1.4.4.6 and above versions include support for
Windows 64bit systems. Install the drivers as above.
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