EasyManua.ls Logo

Chase Touch Tone Capture - User Manual

Default Icon
10 pages
Print Icon
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Loading...
QUICK REFERENCE GUIDE
Review this Quick Reference Guide to
learn how to run a sale, settle your batch
and troubleshoot system responses.
TOUCH TONE CAPTURE
Question and Answer IconNeed help?

Do you have a question about the Chase Touch Tone Capture and is the answer not in the manual?

Summary

GET STARTED

BEGIN A TRANSACTION

Steps to initiate a transaction by calling the Touch Tone Capture system and entering information.

BEST PRACTICES

Recommendations for verifying customer authenticity and preventing service interruptions.

SETTLING THE BATCH

THERE ARE TWO SETTLEMENT OPTIONS

Details the two settlement options: Manual Settlement and Auto Settlement.

AVAILABLE TRANSACTION TYPES

Sale

Transaction using a credit card; the card may or may not be present.

Return

Refund money to a cardholder's account from a completed sale in a closed batch.

PROCESS A SALE

PROCESS A RETURN

PROCESS A FORCE POST

PROCESS AN AUTH ONLY

PROCESS A VOID SALE

PROCESS A VOID RETURN

PROCESS A VOID FORCE POST

CLOSE YOUR BATCH

PROCESS A SALE WITH AVS & CVD

PROCESS AN AUTH ONLY WITH AVS

PROCESS AN AVS ONLY REQUEST

COMMON ERROR CODES

Chase Touch Tone Capture Specifications

General IconGeneral
BrandChase
ModelTouch Tone Capture
CategoryTelephone
LanguageEnglish