Chase Touch Tone Capture - PROCESS A VOID SALE; PROCESS A VOID RETURN

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PROCESS A VOID SALE
PROCESS A VOID RETURN
Follow these steps
to void a return
transaction in your
open batch using the
Touch Tone Capture
authorization system.
Follow these steps
to void a sale trans-
action in your open
batch using the
Touch Tone Capture
authorization system.
PROMPT DESCRIPTION/ACTION
Welcome and thank you...
Please enter your
merchant number...
Key in your merchant number
and press the Pound [#] key.
You entered XX merchant
number...
Press [1] if the merchant
number is correct, or press
[2] if it is incorrect.
Enter the transaction
code and...
Press [6] for VOID RETURN,
and then press the Pound [#]
key.
Enter the credit card
number...
Key in the credit card number,
and then press the Pound [#]
key.
Enter the expiration date... Key in the card’s expiration
date in MMYY format, and
then press the Pound [#] key.
Enter the exact charge... Key in the return amount to
void in dollars and cents, and
then press the Pound [#] key.
You entered XX dollars
and XX cents...
Press [1] if the amount is
correct, or press [2] if it is
incorrect.
Enter the approval code... Key in the original approval
code, and then press the
Pound [#] key.
Approved. Press [9] to repeat the code,
or press the Star [*] key to
return to the transaction menu.
PROMPT DESCRIPTION/ACTION
Welcome and thank you...
Please enter your
merchant number...
Key in your merchant number
and press the Pound [#] key.
You entered XX merchant
number...
Press [1] if the merchant
number is correct, or press [2]
if it is incorrect.
Enter the transaction
code and...
Press [5] for VOID SALE,
and then press the Pound [#]
key.
Enter the credit card
number...
Key in the credit card number,
and then press the Pound [#]
key.
Enter the expiration date... Key in the card’s expiration
date in MMYY format, and
then press the Pound [#] key.
Enter the exact charge... Key in the total charge amount
in dollars and cents, and then
press the Pound [#] key.
You entered XX dollars
and XX cents...
Press [1] if the amount is
correct, or press [2] if it is
incorrect.
Approved. Your authori-
zation code is...
Press [9] to repeat the code,
or press the Star [*] key to
return to the transaction menu.