12
TROUBLESHOOTING
The following are solutions to minor performance problems. Only qualified personnel should service
equipment problems.
PROBLEM
POSSIBLE CAUSE POSSIBLE SOLUTION
Unit plugged in, water does
not get hot
1. Breaker for electric circuit off
2. Thermostat not functioning
3. Heating element burned out
1. Turn breaker on
2. Replace thermostat
3. Replace element
Cloudiness of water 1. Filler from packs is seeping
2. Too long a period between
cleaings
1. Replace packs
2. Drain and clean
Packs too hot 1. Thermostat set too high
2. Thermostat failure
1. Adjust thermostat
2. Replace thermostat
Packs too cool 1. Thermostat set too low
2. Thermostat failure
1. Adjust thermostat
2. Replace thermostat
Unit boils 1. Thermostat failure 1. Replace thermostat
Rust/Discoloration 1. Contact with ferrous material
2. Deposits on inside of tank
3. Too much chlorine in water
1. Remove the ferrous metal item
from the unit (staple, paper clip,
safety pin, tongs, etc.) and clean
thoroughly. Add a dechlorinating
agent if local water has high
chlorine content.
2. Thoroughly clean tank and
remove all deposits.
3. Clean tank and rinse thoroughly.
Add a dechlorinating agent if local
water has high chlorine content.
Hydrocollator
®
Heating Units
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