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TROUBLESHOOTING FAQS
Why is there white smoke coming from my unit?
White smoke can be a sign that there’s too much fat in the fryer. Avoid cooking very
fatty foods, such as sausages, in the air fryer, and be sure unit and accessories are clean
before cooking.
CAUTION: Black smoke indicates a more serious problem. In the rare case that you see
black smoke coming from the unit, immediately unplug fryer, contact customer service,
and do not use the fryer until issue is resolved.
Why has my food cooked unevenly?
Two culprits are likely: overcrowding and not switching rack position. Fill basket loosely
with food to let air circulate and switch rack positions at least once during cooking for
more even results. You may also want to carefully flip foods on racks during cooking for
best results.
Why isn’t my food crisp?
Though you can air fry with no added oil, coating foods very lightly with oil (usually just
½ teaspoon per batch for most recipes) helps guarantee crisp results.
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