19
PROBLEM POSSIBLE CAUSES SOLUTIONS
Coee does not
come out
1. Appliance not turned on or plugged in
2. No water in reservoir
3. Coee grind is too fine
4. Too much coee added
5. Grinds have been tamped down too
much
1. Plug in unit and turn it on
2. Add water
3. Grind less fine
4. Add less coee
5. Refill filter and tamp less
Coee comes out
around the edge
of the portafilter
1. Portafilter not rotated to full lock
position
2. Coee grounds were left around the
filter basket rim
3. Too much coee in filter basket
1. Rotate portafilter to locked
position
2. Wipe o rim
3. Fill with less coee
Milk is not foamy
after frothing or
is not coming out
of the tube
1. Unit ran out of steam
2. Milk is not cold enough
3. Frothing tube is blocked
1. Ensure there is enough in
the reservoir
2. Chill milk and frothing
reservoir
3. Follow the instructions on
pp. 20–21 to clean the milk
reservoir and the frothing
tube
Coee comes out
too quickly
1. Coee grind is too coarse
2. Not enough coee in filter
1. Use a finer grind
2. Add more coee
Coee is too weak 1. Using single-filter basket for
double shot
2. Coee grind is too coarse
1. Use double-filter basket for
double shot
2. Use a finer grind
TROUBLESHOOTING