Chili Technology ChiliPAD cube Single Zone - Troubleshooting Common Issues; Unit Does Not Turn On; Poor Cooling;Warming Effect; Condensation Issues

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TROUBLESHOOTING
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Issue PossibleReason Solution
Doesnotturnon
NoPower
Checktoseeiftheoutlethas
power.Iftheelectricalcordis
damaged,unplugand
immediatelycallcustomer
service.
Disconnectedfrompower
source
Besurepowercordissecurely
insertedintoCubepower
socket.
Reservoirisoutofwater
AddwaterbyfollowingtheSet‐
UpInstructionsinthismanual.
Remoteisnotworking Replacethebatteries.
Poor
cooling/warming
effect
Reservoirislowonwater
AddwaterbyfollowingtheSet‐
Upinstructionsinthismanual.
Tubingiskinked
MakesuretheChiliProductis
flatonthebedandthereareno
kinksinthetubing.
Nocoveringoveryour
bodywhenyousleep.
Useacoveringlikeablanketor
comforteroveryourbodyto
helpinsulateyoursleeping
environment.
Condensation
20ºF(10ºC)differencein
airtemperatureandthe
Cubetemperaturesetting
AdjusttheCubesettingup2º‐
5ºF(1º‐3ºC)untilthereisno
longeracondensationbuildup.
Errorcodedisplayed
onCubedisplaypanel
Unitisequippedwith
severalautomaticshut‐off
functionstoprotectthe
system;anerrorcode
indicatedthissituation
hasoccurred(F1,F2,F3,
F4,F5).
Turnoffandunplugunit.Wait
15minutes,turnuniton,and
resetpreferredsleep
temperaturesetting.Ifissue
persists,noteerrorcode,
unplugCubeandcontact
customerservice.
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Don’tforgettovisitourChiliGuruhelpsectionformorehelpfultipsandtricks!
Visitwww.chilitechnology.comandclicktheFAQtab.
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