Chiptech GO - System Check Procedures; Check Battery Status; Check Cellular Connection; Check GPS Coordinates

Flight Mode & Lost Mode
Oh, the places you will GO!
Whether you are heading to the shops, walking through the park or going to
visit friends, Chiptech GO has your safety covered every step of the way.
Chiptech GO encourages you to have more independence in your day to day
acvies, either at home or when you are out and about. You can be condent
knowing that help is at your ngerps.
System Check
Standards
EN 55032
EN 50130-4
EN 301489 (-1,-3-19,-52)
EN 301908-1
EN 300220-3-1
EN 62209-2
EN 60950-1
EN 60529 (IP67 compliant).
Important Notes
Charging Chiptech GO:
The charging system is designed specically for Chiptech GO. Please do not change any
parts of the charging system and do not use the charger with any other devices.
Your Chiptech GO device may not funcon, or may stop funconing during an alert for
help, if it does not have sucient baery level.
Tesng:
To test Chiptech GO to ensure it is funconing as expected, send an alert (as described in
‘Requesng Help’). When the operator calls, let the operator know that you are tesng.
Cellular, GPS and RF Limitaons:
Chiptech GO requires access to a 3G cellular network to communicate, and the availability
of the GPS (Global Posioning System) satellite network to determine its locaon.
Chiptech GO may not funcon correctly, or at all, in any of the following situaons:
• Your Chiptech GO device will not be able to send an alert, or your locaon, if it is in an
area with no coverage from the 3G cellular network of the telecommunicaons provider
it has been set up with, or if there is a transmission failure.
• It will not work on any other cellular network.
• You cannot take Chiptech GO overseas as it will not work in any other country.
• GPS technology can be aected by certain atmospheric condions, radio interference,
buildings, or other forms of interference that can block Chiptech GO connecng to GPS
satellites. Your locaon informaon may not be available if the GPS satellites are
unavailable, or the GPS signal is blocked.
• Locaon informaon will also not be able to be displayed to your provider if the locaon
mapping service used by your provider is unavailable.
• Communicaon between Chiptech GO and a Chiptech base unit may be aected by
distance or radio frequency interference.
Disclaimer:
To the maximum extent permied by law, the manufacturer of Chiptech GO will not
be liable or responsible to you for any damage, loss or injury, you may suer or incur in
connecon with any failure of your Chiptech GO device due to incorrect usage, and usage
that is inconsistent with this guide, including a failure to follow the various warnings set out
in this guide.
If you have any quesons about the funcons of Chiptech GO, please
contact your service provider for more informaon.
• GO is designed to provide voice messages only during day me hours, so that you will not
be disturbed at night. If you send an alert for help during the night, Chiptech GO will operate
as per usual with the pre-alarm sequence and voice messages.
• If the baery is detected as being low at night it will ash orange. It will not vibrate or make
any sounds. Voice messages will resume in the morning.
• If your Chiptech GO beeps connually, this indicates it is not funconing as expected. Please
contact your provider immediately.
3G
Plug pack:
EN 60950.
Wireless Charger:
EN 55011
EN 60950
Qi Compliant.
GO-1 complies with the following standards:
Flight Mode: If you are going to be taking Chiptech GO on an aircra, you must enable Flight
Mode before takeo. To enable Flight Mode, press and hold one buon on either side of
Chiptech GO for 10 seconds, unl this voice message plays: “Flight Mode enabled. All funcons
suspended unl buon press or placed on a charger.” To disable Flight Mode press one buon
on either side of Chiptech GO (this will start a System Check), or place Chiptech GO on a
charger. If you require help, press and hold two buons to send an emergency alert, this will
override Flight Mode.
Lost Mode: Lost Mode sends GPS coordinates to the ARC when no movement has been
detected over a period of me, so it can be found. If lost, contact your provider to check
where your Chiptech GO is located.
Cleaning & Maintenance
• Your device can be cleaned with a damp cloth and a non-corrosive, non-abrasive cleaner.
• Please do not sck objects into either the microphone hole or speaker hole.
• Chiptech GO has a dust proof casing and is water resistant (rated IP67).
Voice Messages and Sounds
UK v1
The System Check informs you of the baery level, cellular coverage at your locaon, and
checks that you can obtain GPS coordinates to log your current locaon. Before going
out always check that your Chiptech GO has adequate baery. To do this, press a single
buon on either side of Chiptech GO, which will start the System Check. The baery level
is announced rst, and a voice message will tell you if it is excellent, good , low or crically
low (see 1. Baery). You can cancel the remaining System Check by pressing one buon on
either side of Chiptech GO. It will tell you it has been “Cancelled.”
You should perform a full System Check in places that you commonly visit to ensure that
the cellular coverage will be excellent or good, if you need to send an alert for help.
Performing a Full System Check:
Press one buon on either side of Chiptech GO. Please do not press both buons together,
as this will send a request for help. A chime will play and Chiptech GO will illuminate blue to
let you know that the System Check has started. It will announce baery level rst.
1. Baery: A voice message will play: “My baery is…” (then one of the following):
“Excellent”, “Good”, “Low baery; please place me on the charger today,” or, “Crically low
baery; please place me on the charger immediately. An alert may fail.” This will also be
accompanied by a status light.
2. Cellular Connecon: Chiptech GO will then announce; “Checking cellular connecon.”
Chiptech GO will check the cellular coverage of your locaon and will then announce;
“The connecon is...” (then one of the following): “Excellent”, “Good”, “Poor” or
“Unavailable.” If unavailable, Chiptech GO will return to normal operaon.
If Chiptech GO indicates that cellular coverage is poor or unavailable, and you send an
alert for help from that locaon, it may not be successful.
3. GPS Coordinates: Following a successful cellular check, and if congured to do so,
Chiptech GO will announce; “Finding your locaon.” When successful, a voice message
will announce; “Current locaon has been sent,” and Chiptech GO will return to normal
operaon. If GPS is unavailable in your locaon, Chiptech GO will announce; “Locaon check
unsuccessful.” Chiptech GO will automacally me out.
To cancel the System Check at any me, press and hold one of the buons on either side of
Chiptech GO. A voice message will play and the light ring will ash red to let you know that
this funcon has been “Cancelled.”
Excellent or good Poor
Unavailable
Excellent or good Low
Crically low
™
User Guide