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Overview of buttons, lights, and sensors on the SEVEN base unit's top panel.
Details of ports, battery compartment, and mounting options on the SEVEN base unit's underside.
Explains the purpose and use of the extended aerial variant of the SEVEN base unit.
Instructions for correctly attaching the external aerial to the SEVEN base unit.
Explanation of the Power button's functions, states, and indicator lights.
Details on the Connect button's functions, connection status indicators, and testing.
Description of the Info button's functions for receiving notifications and status updates.
Explains the Cancel button's use for aborting actions and clearing messages.
Details the Help button's function for activating emergency alerts and signal indication.
Instructions for using button press combinations for system functions.
Overview of the Pearl personal help button features, range, and durability.
Description of the Pearl Advanced with fall detection and its operation.
Details the available attachment pieces for the Pearl button.
Information on the Chiptech GO mobile personal emergency response system.
Guidance on selecting an accessible and central location for the SEVEN base unit.
Advice on ensuring easy access to power and network connections for the SEVEN unit.
Considerations for RF range, interference, and optimal placement of the SEVEN unit.
Recommendations for users prone to falls, including fall detector use.
Step-by-step guide for installing the SEVEN base unit, including connections and initial setup.
Details the available configuration options accessible via the Installer Setup Menu.
Procedure for learning or replacing RF devices with the SEVEN base unit.
Explanation of device status (active/inactive) and learning slots.
Instructions for entering and operating RF Test Mode.
Procedures for testing RF device range and functionality.
How reminders are reported and acknowledged.
Customisable voice phrases for reminder announcements.
Defines the required format for SMS messages to the SEVEN unit.
Describes the structure and categories for message content.
Lists the available pre-recorded voice messages for alerts and notifications.
Details the cellular connection status and potential issues.
Information on Wi-Fi and Ethernet communication pathways.
Steps to initiate an emergency alert using the SEVEN or personal help button.
How Pearl devices report status like tests and low battery.
Procedure for manually testing all communication pathways.
Configuration and function of automated pathway testing.
Information on SEVEN battery pack replacement, disposal, and RF transceiver battery life.
Using Chiptech Wizard for updates, direct and remote connections.
How SEVEN units connect for comprehensive fleet management.
Troubleshooting steps for power button related problems and indicator lights.
Solutions for SEVEN failing to connect to the cellular network or other pathways.
Actions to take when a communication pathway test results in failure.
Common problems with Pearl devices and troubleshooting steps.
General| Category | Personal Emergency Response System (PERS) |
|---|---|
| Cellular Connectivity | 4G LTE |
| GPS | Yes |
| Fall Detection | Yes |
| Water Resistance | IP67 |
| Two-Way Voice Communication | Yes |
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