IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
! SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE .......................540
▫ Prepare For The Appointment.............540
▫ Prepare A List ........................540
▫ Be Reasonable With Requests .............540
! IF YOU NEED ASSISTANCE ..............540
▫ FCA US LLC Customer Center ............541
▫ Chrysler Canada Inc. Customer Center ......541
▫ In Mexico Contact .....................542
▫ Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)...................542
▫ Service Contract ......................542
! WARRANTY INFORMATION .............543
! MOPAR® PARTS . . . . . . . . . . . . . . . . . . . . . . .544
! REPORTING SAFETY DEFECTS ............544
▫
In The 50 United States And Washington, D.C. . .544
▫ In Canada...........................544
! PUBLICATION ORDER FORMS ............545
! DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES .................546
▫ Treadwear...........................546
▫ Traction Grades .......................546
▫ Temperature Grades....................547
9
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