Cisco Webex Wireless Phone 860 and 860S Quick Reference Guide
Jun 2021
Copyright © 2021 Cisco Systems, Inc. All rights reserved.
Your Phone
1. Headset jack, barcode scanner (860S
only), and programmable button (by default
Emergency)
2. Front camera and receive speaker
3. Programmable button (by default PTT) and
power button
4. USB charging port, microphone, and charger
contacts
5. Programmable buttons (by default: Scanner for
860S, Volume up, and Volume down)
6. Rear camera, rear microphone, flash lens/
torch, and programmable button (by default
Fingerprint)
7. Rear speaker, battery latch, and rechargeable
battery pack.
8. Barcode scanner (860S only)
Turn On Your Phone
Press and hold the Power button until the phone
vibrates and the rst screen displays.
Unlock Your Phone
1. If the phone screen is in sleep mode, briefly
press the Power button.
2. Swipe up on the Lock screen.
3. Enter your PIN or password and tap Enter .
OR: For 860 and 860S only—If congured, press
the programmed Fingerprint button.
Lock Your Phone
Briey press the Power button.
Turn Off Your Phone
1. Press and hold the Power button.
2. Tap Power off .
Make a Call from the Keypad Tab
1. Access the Cisco Phone app.
2. (Optional) If your phone has multiple lines,
access the desired line.
3. Tap Keypad .
4. Enter a phone number.
5. Tap Answer/Call .
Answer a Call
Swipe Answer/Call to the right.
Mute Your Microphone
1. From the active call screen, tap Mute .
2. To unmute your microphone, tap Mute
again.
Change Your Audio Option
1. From the active call screen, tap Audio
options .
2. Select the desired available audio option:
Headphones , Speaker , Bluetooth ,
or Phone .
Hold a Call
1. From the active call screen, tap Hold .
2. To return to the held call, tap Hold .
Transfer a Call to Another Person
1. From the active call screen, tap More .
2. Tap Transfer to number.
3. Enter the number to call or select an entry
from your recent Calls .
4. Tap Transfer .
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